Dec 15, 2025
Exceptional movers
Keith, Jalen, and Tony were exceptional movers. They constantly communicated with my wife and me about what we wanted moved from our apartment and where we wanted to put everything in the house where we moved. They were methodical and swift. I trusted them the entire time that they were moving us, and I am glad that I chose Cross Country Movers over all of their competitors in the Chicagoland area. We believed that they would be the best moving company, and they were.
Jul 01, 2026
would use them again for our next move.
They worked fast and efficiently and were able to work with all our items no issues. Felt it was worth every penny having then help us with our move and removal of some items and organizing large items. They were friendly and fun to work with, would highly recommend Bill and Alex and Cross Country Movers anytime and would use them again for our next move.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Aug 19, 2025
Quick and Effortless!
I had some unexpected delays with my lease, and Cross Country Movers was flexible enough to adjust the timing. The movers showed up early, helped wrap a few last-minute items, and didn't rush even when I was clearly stressed. They helped get my bed and couch into a tight space without forcing anything. I felt supported during the whole process, which really mattered that day.
Dec 24, 2024
they handled everything very well.
Maxwell and Anderson were excellent! They accommodated my last-minute move without any issues. They are a huge help all around and provide wonderful customer service! This company has provided me with dependable, competent service for the past two years.
Sep 09, 2026
Deathly can’t go wrong with these movers.
Moving is definitely stressful, but when it came to these movers, they made it look easy. Take the load off our back and they’re super reliable. Deathly can’t go wrong with these movers.
Nov 28, 2025
Wow! Definitely a 5 ***** moving company
Wow! Definitely a 5 ***** moving company. They are on time for the day of your move, which reduces any all stressors that can be related to your planned and busy day. They" re efficient and hard working during your moving process. They come equipped and prepared thoroughly to protect any and all of your items needing any extra care. They definitely aim to please and I highly recommend them not only for my above statements, but also for their cost prevention in keeping their services affordable to the consumer. Thanks again Cross Country Movers. I will definitely be a repeat customer if ever needed again of your services in the future!
Feb 05, 2026
super helpful
Forest was super helpful in providing a quote and assisting in the scheduling of our move. Provided additional details which were helpful. Our crews both days were great! They were friendly and efficient, helpful too. Company was even able to store all our stuff for a couple days as well.
May 26, 2026
well-prepared.
I recently used Cross Country Movers to relocate from my temporary third-floor apartment to my newly renovated home. It was a pleasant experience from start to finish. The Sunshine moving staff maintained constant communication to ensure we were well-prepared.
May 09, 2025
Super heroes of moving
I’ve had movers be careless in the past, so I was skeptical. But this company restored my faith. They walked us through the process, double-checked fragile items, and used extra padding without me even asking. All my things arrived unharmed. I couldn’t be more thankful to them!
