Aug 15, 2026
Good Job
I recently used Cross Country Movers for a full office move from our old space in downtown Ephrata to a new location just outside town, and I couldn’t be happier with the experience. From the initial quote to the final box unpacked, everything went smoothly and professionally. The team arrived right on time, fully prepared with all the necessary equipment—padding, dollies, and even specialized crates for our sensitive office electronics and furniture. They handled everything with care, ensuring no dings or scratches on our desks, chairs, or filing cabinets. What impressed me most was their efficiency; they disassembled and reassembled our modular workstations without a hitch, and they even helped organize the cables for our IT setup to minimize downtime.
Sep 12, 2025
Poor estimate and poor communication
My rugs were rolled up without any protection, and now they have weird creases and some grease stains. I’m not sure if they dragged them through the street, but it sure looks like it.
Dec 20, 2024
Problem Solver
The organized and efficient team meticulously labeled boxes and created a floor plan for my new office, ensuring everything landed in the right place. They quickly set up furniture and unpacked boxes, minimizing disruption to my workday. This moving company made the office transition smooth, getting my employees back to work in no time.
Mar 19, 2026
Had an excellent experience
Had an excellent experience with this packers and movers team. They were punctual, professional, and took great care in packing and transporting all items safely. The entire process was smooth and stress-free. The staff were polite, responsive, and made sure everything reached the destination in perfect condition. I’d highly recommend their service to anyone looking for a reliable and trustworthy movers.
Jun 30, 2025
I would hire them again in a heartbeat!
The elderly folks in my life were getting ready to sell the house they would lived in for over four decades. I had doubts about the movers' capacity to coordinate everything, but they did an incredible job. They handled fragile items with care, whispered to my parents, and moved slowly. They paused and reassured my worried mother that everything would be fine when she started to cry. Such understanding is priceless.
Mar 02, 2025
Useless
When I called to complain about the issues, the customer service team was rude and dismissive. They talked over me, refused to let me explain the situation, and basically told me there was nothing they could do. I’ve never dealt with such poor service.
Sep 01, 2026
Highly recommend!
We hired Cross Country Movers to help us move and the crew were professional, efficient, and on time. They took care of our stuff and had been a joy to work with. Highly recommend!
Apr 07, 2026
These guys did an amazing job
These guys did an amazing job, fast and very careful. Movers found a lost gold and diamond ring and immediately gave it to us, very honest crew. Disassembled and reassembled everything perfectly, and were very accommodating of every little request! No hidden fees and super easy to work with. 10/10 would recommend, especially if you are stressed about moving.
May 22, 2025
My hats off to you!
After years in the same condo, my parents were downsizing, and I wanted it to go smoothly for them. The movers I hired from this company arrived early, explained everything clearly, and treated my parents’ belongings with so much care and respect. They even took the time to reassemble furniture at the new place. My parents were comfortable the entire time, which meant everything to me. Absolutely recommended!
Nov 14, 2025
I will definitely be using them!
I cannot recommend Cross Country Movers enough! Everyone I interacted with from the first phone call to the final box moved was so helpful. I had a team of two, Matt and Chris, and they were wonderful. They were quick, friendly, and went above and beyond. They were so fast that they finished my move more quickly than expected, even after graciously putting my bed frame back together. If I move again, I will definitely be using them!
