Jun 07, 2026
What a great experience with this company.
What a great experience with this company. I moved so many time in my life but this was the best experience I ever had. The way they take care of your items it’s amazing. Professionally wrapping do you get no damages. Crew were great very efficient, they worked non stop and I really appreciate them. My sister will be using them also for her move to Florida. Will recommend Amex to everyone. Thanks again to Henry and his tea for great service 👌👌
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Sep 11, 2025
Whole process so easy!
The movers surprised me with how organized they kept my state-to-state relocation. They created a checklist, matched boxes to it, and confirmed delivery piece by piece. Nothing was misplaced, and everything was accounted for immediately.
Apr 09, 2026
Thank you guys so much!!
Will, Fonzie and Sky did an amazing job moving my family into our new home. They worked quickly and efficiently and everything arrived in perfect condition. Thank you guys so much!!
Jan 27, 2026
Thank you!
We appreciated getting the follow-up confirmation from Shannon. On move day, John, Josh and Jenna were wonderful! They were so thoughtful and polite and efficient! We couldn’t have asked for better service. They were a joy to work with and took great care of our belongings. Thank you!
Apr 09, 2025
Quick and Effortless!
Cross Country Movers was the most competent of the 6 movers I contacted, and their hourly personalized and prompt service was the best fit for my needs, so I hired them. I am pleased with my decision after the transfer!
Mar 29, 2025
Unforgettable Experience
The entire experience was first-rate. The movers were so well-organised and meticulous with their packaging that the whole operation went off without a hitch.
May 26, 2025
they handled everything very well.
Hiring this moving company may have been the best decision of the year I’ve made. They removed all the stress from moving and turned it into something enjoyable. I had a lot of heavy furniture, but the crew was so in sync that it didn’t seem like much of a challenge. They even went ahead and checked the truck twice to ensure everything was not left behind. I can’t recommend them enough!
Mar 19, 2026
trustworthy movers.
Had an excellent experience with this packers and movers team. They were punctual, professional, and took great care in packing and transporting all items safely. The entire process was smooth and stress-free. The staff were polite, responsive, and made sure everything reached the destination in perfect condition. I’d highly recommend their service to anyone looking for a reliable and trustworthy movers.
May 04, 2026
I highly recommend this place because of her excellent customer service.
I had a great experience thanks to the storage manager Marielle. She helped me find an affordable option and even made sure I got the perfect size at the last minute. She was patient, helpful, and really cared about making sure everything worked out. I highly recommend this place because of her excellent customer service.
