Mar 03, 2024
Poor estimate and poor communication
There are a few companies using this name. The company with the PA address is the SCAM company. They quote you very low and when they have all your possessions held hostage, they triple your price. I'm talking several thousands. Then they promise a 2 day delivery and when you show up at your empty house, they are nowhere to be found. They stop answering the phone and send you an email that says they have 21 days to make delivery. Meanwhile I'm in an empty house after spending much money on motel rooms. I had to buy a mattress, pillows, blankets, kitchen essentials, clothes, toiletries, a TV to keep from losing my mind while everything I own is MIA. Please heed the reviews. This is a complete scam company.
Aug 19, 2025
Quick and Effortless!
I had some unexpected delays with my lease, and Cross Country Movers was flexible enough to adjust the timing. The movers showed up early, helped wrap a few last-minute items, and didn't rush even when I was clearly stressed. They helped get my bed and couch into a tight space without forcing anything. I felt supported during the whole process, which really mattered that day.
Mar 26, 2026
efficient, and super easy to work with!
As interior designers who work with a lot of moving companies, Cross Country Movers is by far the best team we've ever worked with!! Great service from initial contact to final installation. The entire team is professional, efficient, and super easy to work with!
May 09, 2025
Super heroes of moving
I’ve had movers be careless in the past, so I was skeptical. But this company restored my faith. They walked us through the process, double-checked fragile items, and used extra padding without me even asking. All my things arrived unharmed. I couldn’t be more thankful to them!
Nov 27, 2025
I wish more and more success for them.
Incredible! If there is option to provide more stars to the review, I would have done that. I moved from Houston to Miami. they made my move so smooth and stressless! They are so professional! Moving was super fast with a lot of care. Francine Drapeau provided all kind of help to make my moving easier. I won't be able to finish praising their service here. I wish more and more success for them.
Aug 24, 2026
What a great company!
I took a chance because I liked their business model. Turned out to be a fantastic experience from start to finish. A few years later, my mom was planning to move and we hired you again. Same great experience! What a great company!
Apr 08, 2025
A Dream Team.
Top-quality service! They worked quickly without compromising care, and all our fragile items arrived in pristine condition. Awesome team!
Sep 17, 2026
Moving can be stressful, but they made it feel easy.
My most recent move was handled by Nate and Mo, and they were amazing. Professional, efficient, careful, and incredibly hardworking. They treated my belongings with care, worked quickly without cutting corners, and maintained such positive attitudes throughout the entire process. Moving can be stressful, but they made it feel easy.
Dec 21, 2025
Highly recommend!
We're moving from a 2 bedroom apartment to another house within the city. Cross Country Movers are amazing. They were so professional and you could see it in the way they pack and move stuffs - there was not single scratch or dent in any of the furniture or appliances. They wasted no time and the prices are pretty reasonable in bay area. Highly recommend!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
