Aug 19, 2025
Quick and Effortless!
I had some unexpected delays with my lease, and Cross Country Movers was flexible enough to adjust the timing. The movers showed up early, helped wrap a few last-minute items, and didn't rush even when I was clearly stressed. They helped get my bed and couch into a tight space without forcing anything. I felt supported during the whole process, which really mattered that day.
May 26, 2026
well-prepared.
I recently used Cross Country Movers to relocate from my temporary third-floor apartment to my newly renovated home. It was a pleasant experience from start to finish. The Sunshine moving staff maintained constant communication to ensure we were well-prepared.
Mar 03, 2026
phenomenal job
Manny and his team did a phenomenal job in our moving. Prompt, efficient but with extra care for the items that resulted in a drama-free smooth experience! Also, special thanks for Mr. Terry Williams for the care!
Jun 25, 2025
Great Customers Services!
This move felt easier because Cross Country Movers experts took the lead on small details. They had furniture blankets, tools for disassembly, and extra shrink wrap for our glass table. I didn’t lift a finger once they arrived, and they constantly checked in before taping or wrapping anything. I couldn’t have asked for anything else!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jan 15, 2026
They are simply the best!
They organized my wardrobe perfectly and had a great sense of furniture arrangement. They truly have an eye for detail! Despite the challenges of my new apartment, they remained calm and collected throughout. Thanks to them, my first move was incredibly smooth. I highly recommend them to anyone in need of moving services. They are simply the best!
May 06, 2025
Do not use!!! Beware!!
One of my paintings ended up crammed behind a mattress in the truck, and I discovered a nasty rip across the canvas when unloading. Nobody admitted to doing it, and I got zero compensation.
Nov 19, 2025
Thank you again!
I had a fantastic experience working with the Cross Country Movers s. Conor Grant was incredibly helpful in walking me through every step of my move. All movers at origin and destination were courteous and professional! Thank you again!
Sep 10, 2026
would hire again!
They were early, communicative, friendly, careful, hard working—everything you could want in movers. They finished early and it was several hundred dollars less than the quote they gave us. Would hire again!
Jun 21, 2026
would recommend them.
they were very communicative leading up to the date. I worked with different teams for each move, but overall, they were fast, thorough, and friendly. Thankfully, there were no damages to my belongings or the buildings. I will be calling them if/when I move again and would recommend them.