Jul 27, 2026
Excellent job!
The movers showed up on time & I was Informed exactly what they would be doing. They were very easy to work with. Anything they packed I’m very confident that it will not be damaged. Very polite & professional. My estimate had no surprises & I would highly recommend them. Excellent job!
Dec 16, 2025
I plan to use Cross Country Movers for any future moves.
Cross Country Movers is an excellent company to work with. Movers on both ends were efficient and handled my good with care. I moved from California to Dallas, and my items were delivered within a week of pick up. Nothing was missing or damaged. Communication from getting a quote, booking, payment, and delivery was consistent and I was kept informed regarding movement and delivery. I plan to use Cross Country Movers for any future moves.
Jan 27, 2026
Thank you!
We appreciated getting the follow-up confirmation from Shannon. On move day, John, Josh and Jenna were wonderful! They were so thoughtful and polite and efficient! We couldn’t have asked for better service. They were a joy to work with and took great care of our belongings. Thank you!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Sep 02, 2025
It was a relief that all went so smoothly.
I had a state-to-state relocation with Cross Country Movers, and it was excellent. The movers worked carefully, communicated updates, and delivered on time. Everything was intact, and the entire process felt organized and professional from beginning to end.
May 13, 2025
Good Communication!!!
This team made it so easy for me to move my daughter back home from college. We had a huge load to carry back but they worked fast and none was left behind. They even loaded her bike and other outdoor gear that wouldn’t fit in our car. Absolutely worth it.
Apr 21, 2026
They were friendly, respectful, and worked quickly
They were friendly, respectful, and worked quickly without rushing. I couldn’t be happier with the service I received. The team was punctual, organized, and extremely careful with all of my belongings. It took them the whole night to move all of our belongings which is understandable because we started so late but despite that they made sure to finish the job.
Dec 20, 2024
Problem Solver
The organized and efficient team meticulously labeled boxes and created a floor plan for my new office, ensuring everything landed in the right place. They quickly set up furniture and unpacked boxes, minimizing disruption to my workday. This moving company made the office transition smooth, getting my employees back to work in no time.
Aug 07, 2026
I would highly recommend this company.
We hired Cross Country Movers to help get my 86 year old brother moved from his house to an apartment. The movers were very careful to wrap things like his TV to make sure nothing got broken. They were fast and friendly and willing to help with our requests. The cost was reasonable. I would highly recommend this company.
Apr 02, 2025
It was a solid overall professional move.
David and his colleagues were friendly and flexible with my schedule. I would use them again. It was a solid overall professional move.