Mar 02, 2025
Useless
When I called to complain about the issues, the customer service team was rude and dismissive. They talked over me, refused to let me explain the situation, and basically told me there was nothing they could do. I’ve never dealt with such poor service.
Dec 17, 2025
professional team
I hired this team to handle my boss’s move, and it was the best decision! They were fast, efficient, and incredibly careful with every item. The entire process was smooth from start to finish — an amazing, professional team that I highly recommend!
Feb 19, 2026
100% would recommend and would use again!!
Super helpful and strong workers, they mean business! Anything that needs to be taken apart and reassembled at the new place, they’ll do it all and one way or another they will get you moved in nicely. Such friendly workers, we got them some lunch as well as an extra thanks. 100% would recommend and would use again!!
Mar 29, 2026
so glad we hired them for our move.
Cross Country Movers made moving, which is typically so stressful, much easier and a good experience. They do of the hardest physical jobs there is and they laughed, had fun and pleasantly engaged us the entire time. Would absolutely recommend them and am so glad we hired them for our move.
Jan 22, 2026
Absolutely recommend Cross Country Movers
Absolutely recommend Cross Country Movers! Mr. David Qualls and his team were professional, efficient, and super friendly throughout the entire process. They handled everything with great care and made the move smooth and stress-free. Great service from a great team!
May 19, 2025
would suggest them without any hesitation
Cross Country Movers made our cross-town move easy. The arriving men were experienced and expertly packed my odd-shaped lamp and glass coffee table to ensure they stayed in place. I also put tape on some crates that I hadn't secured.
Sep 12, 2025
Trustworthy Movers
I was surprised at how quiet and efficient the movers worked. They moved steadily without wasting time, but never rushed the process. Everything was packed with precision, making the whole move feel effortless.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Sep 28, 2026
had an incredible experience
had an incredible experience from the first call though the end of the day. I had all of my questions answered up front. The team reached out when they were on the way and showed up when they said they would. Jorge, Jair, and Duberli were great to work with! They worked so well it seemed like they had worked together for years. They were able to anticipate the needs of each other and prepared the next piece of furniture while the others were busy.
Aug 09, 2026
Cross Country Movers makes it look easy.
Quality of work and work ethic. We used Meathead Movers to help me unload when we moved to Morro Bay. (Help me) They did everything, all I had to do was point where I wanted stuff, they even loaded my storage shed. It was a lifesaver for me. We used them again to help my Daughter and family move from an upstairs apartment to a house on the same property. Again, they did all the work. Moving is hard work, Cross Country Movers makes it look easy.