Mar 03, 2024
Poor estimate and poor communication
There are a few companies using this name. The company with the PA address is the SCAM company. They quote you very low and when they have all your possessions held hostage, they triple your price. I'm talking several thousands. Then they promise a 2 day delivery and when you show up at your empty house, they are nowhere to be found. They stop answering the phone and send you an email that says they have 21 days to make delivery. Meanwhile I'm in an empty house after spending much money on motel rooms. I had to buy a mattress, pillows, blankets, kitchen essentials, clothes, toiletries, a TV to keep from losing my mind while everything I own is MIA. Please heed the reviews. This is a complete scam company.
Sep 28, 2026
had an incredible experience
had an incredible experience from the first call though the end of the day. I had all of my questions answered up front. The team reached out when they were on the way and showed up when they said they would. Jorge, Jair, and Duberli were great to work with! They worked so well it seemed like they had worked together for years. They were able to anticipate the needs of each other and prepared the next piece of furniture while the others were busy.
Dec 03, 2025
would happily use this company again for my next move.
Had a great experience with Cross Country Movers. Robert and Gage were very professional and ensured delivery of our items went smoothly. They handled everything with care and took many safety measures to ensure nothing was damaged throughout the process. I would happily use this company again for my next move.
Apr 09, 2025
Quick and Effortless!
Cross Country Movers was the most competent of the 6 movers I contacted, and their hourly personalized and prompt service was the best fit for my needs, so I hired them. I am pleased with my decision after the transfer!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Feb 11, 2026
HIghly recommended!
They moved fast, they were careful, and very courteous. Furthermore, when we opened the boxes that had been stored for two years we found no damage. The original crew from two years ago packed everything very well! HIghly recommended!
May 12, 2026
highly recommend Cross Country Movers to everyone!
From start to finish the work is organized, diligent, and done with their tremendous strength and kindness. Our Family accomplished both moves and storage for us without any problems! We highly, highly recommend Cross Country Movers to everyone!
Jan 15, 2026
They are simply the best!
They organized my wardrobe perfectly and had a great sense of furniture arrangement. They truly have an eye for detail! Despite the challenges of my new apartment, they remained calm and collected throughout. Thanks to them, my first move was incredibly smooth. I highly recommend them to anyone in need of moving services. They are simply the best!
Jun 25, 2026
such a great experience!
They took even better care of our furniture than we do. No BS; just pure professionalism. My fiancee is very picky about services, but she said Einstein exceeded her expectations in the way they handled every detail. We’re so happy we had these two gentlemen help with our move and it was such a great experience!
Aug 26, 2025
Proficient Movers
I transported my antique dining set, complete with six chairs and a china cabinet, to a new home across town. Each chair was wrapped individually, and the cabinet was secured with soft straps. The movers kept the glass doors safe from scratches, and the set looked perfect in my new dining room. Their careful handling made the whole move feel stress-free.
