Feb 28, 2026
I will be using them again for their services.
crew helps us move an extremely delicate and expensive piece of artwork. Their determination, persistence, professionalism, and delicate touch made it so that the project could be completed. I will be using them again for their services.
Sep 20, 2026
They where amazing! !
Pedro, Cesar and Dulis where absolutely fantastic! Not only did they go the extra mile and take great care of our things but they were all professional, fast, efficient and communicated perfectly! I would highly recommend this team! They where amazing! !
Aug 30, 2026
They were all diligent, hardworking, professional,
They were all diligent, hardworking, professional, and went the extra mile to make sure the move was as smooth and safe as possible for us. I was very impressed by the team and how they tackled any potential logistical problem across both locations. Would definitely recommend them to any other LA movers looking for someone reliable!
Nov 16, 2025
Very happy with their work.
I’ve used Cross Country Movers twice - once for a personal move and recently for an office move and had positive experiences both times. For this most recent move, they showed-up on time and handled our office furniture and marketing materials with care. The crew chief Rob did such a good job packing our storage unit that we were able to cancel the order for a second one. Very happy with their work.
Nov 29, 2024
Happy to Hire them
Their movers recently helped me move into my new apartment and they did an outstanding job. I needed a lot of assistance (with lifting and packing heavy items) since I was moving alone and the team did not disappoint. They disassembled my bulky furniture and packed it thoroughly with thick cloth and blankets. The delivery was within the quoted time and they even helped me set up the new place. I cannot stop raving about my experience!
Jun 18, 2026
Extremely professional and friendly.
Extremely professional and friendly. They worked non stop and stayed within the estimated overall time for the move and took really great care of all my furniture. Would highly recommend them specifically and Cross Country Movers
Sep 12, 2025
Trustworthy Movers
I was surprised at how quiet and efficient the movers worked. They moved steadily without wasting time, but never rushed the process. Everything was packed with precision, making the whole move feel effortless.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jan 19, 2026
The team was punctual,
The team was punctual, professional, and very efficient from start to finish. They handled all of my furniture and boxes with care, and everything arrived in perfect condition. Moving a one-bedroom apartment can still be stressful, but they made the process smooth and worry-free. Everyone was friendly and respectful, and the pricing was very fair. I highly recommend Cross Country Movers to anyone looking for reliable movers — I’ll definitely use them again in the future!
Mar 02, 2025
Useless
When I called to complain about the issues, the customer service team was rude and dismissive. They talked over me, refused to let me explain the situation, and basically told me there was nothing they could do. I’ve never dealt with such poor service.