Mar 21, 2026
I recommend them without any reservation whatsoever
They arrived exactly on time and did not leave until the job was perfectly done. We will have a second move in four weeks to finish and complete the process and I am going to ask for Louis Olivo and his crew again there are perfect for what I was looking for. I recommend them without any reservation whatsoever
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Nov 16, 2025
Very happy with their work.
I’ve used Cross Country Movers twice - once for a personal move and recently for an office move and had positive experiences both times. For this most recent move, they showed-up on time and handled our office furniture and marketing materials with care. The crew chief Rob did such a good job packing our storage unit that we were able to cancel the order for a second one. Very happy with their work.
Aug 13, 2025
Immensely satisfied
I packed my belongings into a storage unit while traveling abroad, and upon my return, I needed everything delivered to my new place. I had forgotten what was in some boxes, but the movers helped me sort it all out and didn't rush me. They even helped set up the heavy furniture in the right rooms. It made returning home feel a lot more welcoming.
Dec 15, 2024
Highly recommend!
Their team was quick, efficient, and clear with their quote. They kept me updated throughout the process via email and text, including a thoughtful message on moving day asking if they could arrive earlier....very convenient! Serj and Daniel, the movers, were friendly and professional. Highly recommend!
Jun 07, 2026
What a great experience with this company.
What a great experience with this company. I moved so many time in my life but this was the best experience I ever had. The way they take care of your items it’s amazing. Professionally wrapping do you get no damages. Crew were great very efficient, they worked non stop and I really appreciate them. My sister will be using them also for her move to Florida. Will recommend Amex to everyone. Thanks again to Henry and his tea for great service 👌👌
Jan 22, 2026
Absolutely recommend Cross Country Movers
Absolutely recommend Cross Country Movers! Mr. David Qualls and his team were professional, efficient, and super friendly throughout the entire process. They handled everything with great care and made the move smooth and stress-free. Great service from a great team!
Sep 11, 2025
Whole process so easy!
The movers surprised me with how organized they kept my state-to-state relocation. They created a checklist, matched boxes to it, and confirmed delivery piece by piece. Nothing was misplaced, and everything was accounted for immediately.
Nov 29, 2024
Happy to Hire them
Their movers recently helped me move into my new apartment and they did an outstanding job. I needed a lot of assistance (with lifting and packing heavy items) since I was moving alone and the team did not disappoint. They disassembled my bulky furniture and packed it thoroughly with thick cloth and blankets. The delivery was within the quoted time and they even helped me set up the new place. I cannot stop raving about my experience!
Apr 30, 2026
I’d definitely recommend them to others.
Kubat and Erjan were very professional and efficient throughout the move. They handled all of our furniture with care and made sure everything arrived safely. The whole process was quick, smooth, and completely stress-free. I’d definitely recommend them to others.
