Apr 21, 2026
They were friendly, respectful, and worked quickly
They were friendly, respectful, and worked quickly without rushing. I couldn’t be happier with the service I received. The team was punctual, organized, and extremely careful with all of my belongings. It took them the whole night to move all of our belongings which is understandable because we started so late but despite that they made sure to finish the job.
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Nov 19, 2025
I had an amazing experience with Cross Country Movers Services!
I had an amazing experience with Cross Country Movers Services! They helped me move out of my very first apartment, and I couldn’t have asked for a smoother process. The team arrived right on time, packed everything up quickly and neatly, and handled all of my belongings with great care. They were extremely professional, courteous, and efficient from start to finish. Moving can be stressful, but they truly made it feel effortless. Highly recommend them to anyone looking for reliable and top-notch movers!
Jun 22, 2026
10/10 strong recommend.
It was a tough job, but they were totally friendly, very can-do, efficient, and arrived at our new location within minutes of when they said they would. And the price was extremely competitive! Have cash on hand to tip your Cross Country Movers crew — they earn every dollar! 10/10 strong recommend.
Mar 30, 2026
We will absolutely be using them again!
The crew that handled our furniture were efficient and kind and did an amazing job! They took great care of how to get the furniture in and around our existing stuff and were very thoughtful. We will absolutely be using them again!
Apr 07, 2025
Terrible communication on important matters
The movers arrived late and spent the entire day blaming traffic, weather, and other random excuses for their delays. It was clear they weren’t taking responsibility for their poor planning. By the time they finished, it was dark, and I had no energy left to check if everything was intact. Spoiler alert: it wasn’t.
Feb 02, 2026
They were on time and communicated clearly
They were on time, communicated clearly, worked quickly, and took great care of our belongings. We moved from a third story condo with no elevator but the stairs didn't seem to slow them down at all. Everything arrived at our new home safely. I will definitely use them if I ever need to move again!
May 19, 2025
would suggest them without any hesitation
Cross Country Movers made our cross-town move easy. The arriving men were experienced and expertly packed my odd-shaped lamp and glass coffee table to ensure they stayed in place. I also put tape on some crates that I hadn't secured.
Dec 15, 2024
Highly recommend!
Their team was quick, efficient, and clear with their quote. They kept me updated throughout the process via email and text, including a thoughtful message on moving day asking if they could arrive earlier....very convenient! Serj and Daniel, the movers, were friendly and professional. Highly recommend!
Jun 25, 2025
Great Customers Services!
This move felt easier because Cross Country Movers experts took the lead on small details. They had furniture blankets, tools for disassembly, and extra shrink wrap for our glass table. I didn’t lift a finger once they arrived, and they constantly checked in before taping or wrapping anything. I couldn’t have asked for anything else!
