Sep 26, 2026
I would highly recommend this company.
The team and crew were very efficient, careful and professional. Led by Jesus who was friendly and attentive. Two things I would recommend is that the team bring their own ladders to get up into high shelves and a broom for any cleanup. I had to lend them mine. All in all a great experience and I would highly recommend this company.
Apr 07, 2025
Terrible communication on important matters
The movers arrived late and spent the entire day blaming traffic, weather, and other random excuses for their delays. It was clear they weren’t taking responsibility for their poor planning. By the time they finished, it was dark, and I had no energy left to check if everything was intact. Spoiler alert: it wasn’t.
Nov 20, 2025
Highly recommend!
Great movers, quick and efficient and easy to work with! One furniture piece ended up with two scratches, but otherwise everything was great! They took down and set back up pieces and moved a couple items multiple times to get the right spot. Highly recommend!
Jun 25, 2026
such a great experience!
They took even better care of our furniture than we do. No BS; just pure professionalism. My fiancee is very picky about services, but she said Einstein exceeded her expectations in the way they handled every detail. We’re so happy we had these two gentlemen help with our move and it was such a great experience!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Jan 07, 2026
Highly recommended!
From being on time to moving everything in record time! No breakage and the guys were a complete pleasure to work with. Highly recommended!
Mar 15, 2026
Great experience
Great experience with Zoran and Alex! They were professional, thorough kind and quick! Took great care of the move and so kind! If we move again will certainly use Cross Country Movers!!!
Jun 30, 2025
I would hire them again in a heartbeat!
The elderly folks in my life were getting ready to sell the house they would lived in for over four decades. I had doubts about the movers' capacity to coordinate everything, but they did an incredible job. They handled fragile items with care, whispered to my parents, and moved slowly. They paused and reassured my worried mother that everything would be fine when she started to cry. Such understanding is priceless.
Dec 12, 2024
Great service and lovely to deal with
My partner and I just relocated to SD. I ultimately made the decision to move after getting married. Very few of the relocation companies I contacted even returned my calls. Getting a quote from Cross Country Movers was the fastest and cheapest option. It was helpful when deciding which carriers to look into. The actual move took place two days before the original plan. All of our possessions, including those we brought with us, were present and undamaged. If you're in a hurry but still want to be secure, I recommend utilizing them.
Apr 23, 2026
Everything arrived and in perfect shape
Everything arrived and in perfect shape. As they started to unload they noticed me frantically opening boxes and when I told them I had accidently packed my wallet inside they shrugged it off but then the unexpectable happened! Once they were done, they disappeared, the reappeared out of no where. The guys actually bought me lunch. Who does that?! It meant so much!
