Jan 21, 2026
highly recommend!
Huge shout-out to Brandon and Sammy! They stepped in on short notice over the weekend and did an amazing job. They were respectful, nice, professional, and handled everything with care. I really appreciated their help — highly recommend!
Jul 29, 2025
Long distance move from NJ to TN
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
Oct 23, 2023
If I could do zero star I would
They do not properly take care of your items. Most of your stuff will be broken, stolen, or just downright filthy. Please go use someone else if you actually want to get your stuff as is. Then when you try to get a claim for your items they give you the run around. They subcontract out so there’s no communication or any accountability.
Dec 05, 2024
They made my work easier and less stressful.
Feeling so grateful for these amazing movers! They made a stressful situation so much easier. The office staff was very helpful with answering all my questions and giving me a detailed quote. The movers were strong, efficient, and very respectful of my home. They helped me move a giant antique dresser that I was worried wouldn't fit through the door.
Mar 19, 2026
trustworthy movers.
Had an excellent experience with this packers and movers team. They were punctual, professional, and took great care in packing and transporting all items safely. The entire process was smooth and stress-free. The staff were polite, responsive, and made sure everything reached the destination in perfect condition. I’d highly recommend their service to anyone looking for a reliable and trustworthy movers.
May 22, 2025
My hats off to you!
After years in the same condo, my parents were downsizing, and I wanted it to go smoothly for them. The movers I hired from this company arrived early, explained everything clearly, and treated my parents’ belongings with so much care and respect. They even took the time to reassemble furniture at the new place. My parents were comfortable the entire time, which meant everything to me. Absolutely recommended!
Apr 11, 2026
Excellent service and care!
Excellent service and care! These guys came and moved me on the hottest day of the year, and never once complained or slowed down. They wrapped everything and moved it without any mishaps. Highly recommend their services. Very nice and helpful.
Sep 29, 2026
Great service!
The team made my move really stress free. The movers took care of all the larger items, wrapping and packing everything that was not in boxes, and it all came safe which was the main good point for me. I also liked that I could choose the dates for pick up and delivery, so I didn't have to worry about my plans and schedule, I knew exactly when the team and my belongings arrive and they were on time. Great service!
Mar 03, 2024
Poor estimate and poor communication
There are a few companies using this name. The company with the PA address is the SCAM company. They quote you very low and when they have all your possessions held hostage, they triple your price. I'm talking several thousands. Then they promise a 2 day delivery and when you show up at your empty house, they are nowhere to be found. They stop answering the phone and send you an email that says they have 21 days to make delivery. Meanwhile I'm in an empty house after spending much money on motel rooms. I had to buy a mattress, pillows, blankets, kitchen essentials, clothes, toiletries, a TV to keep from losing my mind while everything I own is MIA. Please heed the reviews. This is a complete scam company.
Jun 23, 2026
Would definitely recommend!
They were on-time, wrapped my furniture and large electronics, and were courteous throughout the whole process. I had a few pieces of furniture that I had very specific instructions for handling and they were very careful with these pieces. Would definitely recommend!