Coastal Van Lines

It was a disaster! My fragile items were crammed into a box with no padding, and now my ceramics are in pieces. The crew couldn’t have cared less. I can’t believe I t ... Read More It was a disaster! My fragile items were crammed into a box with no padding, and now my ceramics are in pieces. The crew couldn’t have cared less. I can’t believe I trusted them!

The company’s customer service was a joke. I called multiple times to confirm my delivery date, but every time I got a different answer. When my items were delayed by f ... Read More The company’s customer service was a joke. I called multiple times to confirm my delivery date, but every time I got a different answer. When my items were delayed by four days, no one bothered to inform me. I had to call repeatedly, only to be told that they weren’t sure when my belongings would arrive. When they finally showed up, half the boxes were crushed, and no one could explain why. Communication is key, and they completely failed.

Leo and Doyle moved our 4 person household. Both men were very efficient, professional and kept a great attitude in this Florida heat! They even fixed our son’s bike ch ... Read More Leo and Doyle moved our 4 person household. Both men were very efficient, professional and kept a great attitude in this Florida heat! They even fixed our son’s bike chain and breaks when they heard it was broken!! They really went above and beyond!

Wow, were do I start.. We moved from Orlando to Houston Area.. excellent service from beginning to end.. But I have to Say.. Mike And John were Exceptional.. way above a ... Read More Wow, were do I start.. We moved from Orlando to Houston Area.. excellent service from beginning to end.. But I have to Say.. Mike And John were Exceptional.. way above and beyond.. they were friendly, respectful, non-stop hard workers.. I will ask for them by name next time I move.. super quick and efficient.. I moved alot in the past.. so I know great service when I see it.. Mike n John .. Top Notch in my books!! Extremely reliable Company.. Sincerely, Ricky

Communication is very poor. They quoted me one price and it tripled at the end. Quoting department needs to listen and ask and review several time to get the right items ... Read More Communication is very poor. They quoted me one price and it tripled at the end. Quoting department needs to listen and ask and review several time to get the right items and for and accurate pricing. It's customer abuse to triple price at the moving date and then you have no choice to move after you gave a non refundable deposit. It takes alot of planning to get to this day and then have to cancel everything that is connect to the move. To reschedule with someone else. It's non professional at all.

They might be good at moving but what ever you do don't have a catastrophe happen that you can't move because they won't refund your money. Guess that is just what big co ... Read More They might be good at moving but what ever you do don't have a catastrophe happen that you can't move because they won't refund your money. Guess that is just what big company's that dont care about people do . Hard to believe they really care about your stuff !

Very very pleased with the loaders, unloaders, estimator and all other people involved in our move. Would definitely recommend. Very very pleased with the loaders, unloaders, estimator and all other people involved in our move. Would definitely recommend.

I can’t say enough good things about the team that handled our moves - One out of town for my son and another in town for us. They are experienced, efficient and so pol ... Read More I can’t say enough good things about the team that handled our moves - One out of town for my son and another in town for us. They are experienced, efficient and so polite and respectful. I couldn’t have done it without Rob, Norris, Gary and the rest of my excellent hard working team. I will be using Coastal again.

Coastal Van Lines is great to work with. It was a complicated move requiring unusual coordination and the ability to get it all done remotely and they came through as pro ... Read More Coastal Van Lines is great to work with. It was a complicated move requiring unusual coordination and the ability to get it all done remotely and they came through as promised. Patient, knowledgeable, helpful and reliable, I highly recommend Coastal Van Lines for your next move, whether across town or up the coast.

Jonathan and Yeri were very courteous and professional. Would use them again! I recommend this service to anyone that needs assistance. Jonathan and Yeri were very courteous and professional. Would use them again! I recommend this service to anyone that needs assistance.