Clutter Moving and Storage

If I could give them a zero, I would. I believed all the 4/5 star ratings. This company is not at all accommodating when you actually want your stuff back. Their wareh ... Read More If I could give them a zero, I would. I believed all the 4/5 star ratings. This company is not at all accommodating when you actually want your stuff back. Their warehouse is closed on Mondays, you have to have an appointment to get your stuff back. When they damage your stuff they claim "it's not covered under their contract". Read the contract very carefully. So many things not covered. Also if you can't find exactly what was damaged on Amazon or wherever you bought it from they only give you $1 per pound for the item. They damaged a tote with many items in it. Almost impossible to itemized every item but it barely weighed 2 lbs so unless I found the tote cost only I was going to get $2!!!! Do NOT use Clutter if you value anything in storage. They outsource their customer service to representatives that are barely understandable and their scripts are "I understand, I can help" but they don't! Do not use this company. They way over charge you!

Amazing guys. Jeremiah & Jacob were very accommodating and professional! Most Seamless Moving Process . Amazing guys. Jeremiah & Jacob were very accommodating and professional! Most Seamless Moving Process .

Horrible movers. They couldn't move the couch so we had to hire another moving company to do so instead which cost us $400. They left everything in the living room and re ... Read More Horrible movers. They couldn't move the couch so we had to hire another moving company to do so instead which cost us $400. They left everything in the living room and refused to take anything up stairs. took 8 hrs to move us due to wrapping everything including power strips. One mover was sick and disappeared for almost an hour. The company charged us over $1000 and said we were entitled a refund due to poor service but only refunded us $70. Will never use them again.

Jeremiah J. and Ryan P. are amazing, helpful, on time, easy to talk, efficient. Thanks a lot for the help! Jeremiah J. and Ryan P. are amazing, helpful, on time, easy to talk, efficient. Thanks a lot for the help!

Joshua and Xentli spent several hours carefully packaging for storage some of our family’s most treasured items. They were courteous, efficient, and I highly recommend ... Read More Joshua and Xentli spent several hours carefully packaging for storage some of our family’s most treasured items. They were courteous, efficient, and I highly recommend them for all of your packing and storage needs.

Customer service act like robots and just don’t understand simple communication. Very frustrating sitting on hold for hours. AVOID AT ALL COST! Customer service act like robots and just don’t understand simple communication. Very frustrating sitting on hold for hours. AVOID AT ALL COST!

Earnest and Michael were the ones for the job. Professional guys. Made my move effortless and went the extra step to ask where and how I wanted things loaded ... Read More Earnest and Michael were the ones for the job. Professional guys. Made my move effortless and went the extra step to ask where and how I wanted things loaded

Company has failed to call back on 3 separate days trying to set the INITIAL sales meeting. Then continues to spam text me via some constant drip campaign. Terrible ... Read More Company has failed to call back on 3 separate days trying to set the INITIAL sales meeting. Then continues to spam text me via some constant drip campaign. Terrible

It’s nice to rent a space rather than pay per item. Customer service was very attentive. Used them now twice, and the movers both times were very quick, friendly, capab ... Read More It’s nice to rent a space rather than pay per item. Customer service was very attentive. Used them now twice, and the movers both times were very quick, friendly, capable. Would definitely recommend! I have recommended to many!

This company literally just destroyed my life. I hired them to move me and they either lost or stole extremely valuable old family relics including jewelry. There is now ... Read More This company literally just destroyed my life. I hired them to move me and they either lost or stole extremely valuable old family relics including jewelry. There is now a huge grand theft case with the LAPD on it and I have been spending every day in court rooms filing paperwork out to sue them. This company will DESTROY your life and I would give anything never to have done business with them.