Brite Star Moving & Storage LLC

Movers showed up 13 hours late, then didn't finish until 11pm when the initial window was from 9-12. Then the items did not arrive for three weeks when they had told me i ... Read More Movers showed up 13 hours late, then didn't finish until 11pm when the initial window was from 9-12. Then the items did not arrive for three weeks when they had told me it would be 3-4 days, and we were missing our desk, and several boxes of sentimental items. When the movers arrived we discovered that we had to sign another contract with another smaller company. We were pressed for time and did not have a choice. We have called several times but neither Brite Star or 365 Movers have been able to help. We paid 2500 for this move and are still missing 1500 worth of items and have no direct person to call to solve this issue. We were sent to a claims website to make a claim where it could take up to 120 days to resolve. This was a terrible experience, do not work with these people, they are frauds.

I shipped my household through this company. From the date boxes were picked up till it was delivered, they followed up proactively. All my goods were in good condition. ... Read More I shipped my household through this company. From the date boxes were picked up till it was delivered, they followed up proactively. All my goods were in good condition. Special thanks to the movers who kept me updated about my delivery and made sure the delivery reached me in good condition.

This company provided a door-to-door moving package which was seamless and very easy. Their sales and packing/pick-up team did a fabulous job. Their support team provides ... Read More This company provided a door-to-door moving package which was seamless and very easy. Their sales and packing/pick-up team did a fabulous job. Their support team provides regular updates and then the destination team helps with final delivery.

I had contracted this company to handle the move of my items. This company gave excellent, near painless service. The team here was unfailingly polite, thoroughly profess ... Read More I had contracted this company to handle the move of my items. This company gave excellent, near painless service. The team here was unfailingly polite, thoroughly professional, and went out of their way to make sure that everything went smoothly.

Amazing, polite, prompt people. They took care of all my precious sentimental belongings as if they were their own. They provided a full service of packing, picking up, m ... Read More Amazing, polite, prompt people. They took care of all my precious sentimental belongings as if they were their own. They provided a full service of packing, picking up, moving, and delivery door to door. Highly recommend. Thank you so much. Well done.

My overall experience was Excellent with this company. Absolutely grateful to my move manager who went above and beyond with Outstanding support and service. Everyone was ... Read More My overall experience was Excellent with this company. Absolutely grateful to my move manager who went above and beyond with Outstanding support and service. Everyone was extremely helpful - thank you. Highly recommended team.

Crew members were very efficient and quick. They made sure my stuff would not get dirty or damaged, so I was very happy with their service. They did not waste time, and t ... Read More Crew members were very efficient and quick. They made sure my stuff would not get dirty or damaged, so I was very happy with their service. They did not waste time, and that is very important! I would absolutely recommend them and use their services again.

The whole organization performed well, my wife appreciated their attention to detail. Thankfully they knew how to reassemble some of the furniture items. Everything arriv ... Read More The whole organization performed well, my wife appreciated their attention to detail. Thankfully they knew how to reassemble some of the furniture items. Everything arriving at each destination was In “as packed” condition. These are the kind of folks you want to do business with.

I had a great experience, super easy to book and the movers were thoughtful with all the handling. Would definitely use again and would recommend to all my friends. I was ... Read More I had a great experience, super easy to book and the movers were thoughtful with all the handling. Would definitely use again and would recommend to all my friends. I was also informed about this company through a friend and I cannot thank him enough. Happy customer!

I couldn't ask for a better team, customer service or company. I always have a good time chatting with them, and they are ALWAYS willing to listen and help. A thank you w ... Read More I couldn't ask for a better team, customer service or company. I always have a good time chatting with them, and they are ALWAYS willing to listen and help. A thank you wasn’t enough so I offered them a cup of coffee but they refused. They were so cute and polite guys. Thanks so much!