Black Tie Moving Services LLC

I had a very small move that only involved a bedroom set and some kitchen boxes. I was worried a big company would not want such a small job. They were happy to help me r ... Read More I had a very small move that only involved a bedroom set and some kitchen boxes. I was worried a big company would not want such a small job. They were happy to help me regardless of the size. The movers were very efficient and had my bed frame taken apart in minutes. They were very gentle with my mattress and used a protective cover. It was a very simple and straightforward process. I am glad I called them. The price was also very reasonable.

I expected a smooth experience but encountered several avoidable problems. Communication was poor, and the overall service did not justify my expectations. There is plent ... Read More I expected a smooth experience but encountered several avoidable problems. Communication was poor, and the overall service did not justify my expectations. There is plenty of room for improvement.

At one point, I thought something would not fit through the door, but they figured it out without turning it into a big issue. I did not have to step in or suggest anythi ... Read More At one point, I thought something would not fit through the door, but they figured it out without turning it into a big issue. I did not have to step in or suggest anything. Excellent from start to finish!!!!!

The movers showed up with 2 large rolls of plastic wrap and used them on every single one of my upholstered chairs. I really appreciated that because I was worried about ... Read More The movers showed up with 2 large rolls of plastic wrap and used them on every single one of my upholstered chairs. I really appreciated that because I was worried about my white furniture getting dirty in the truck. It was a solid overall professional move.

I called Black Tie Moving Services LLC on a Tuesday afternoon, and they came on Wednesday morning. That was the fastest anyone has ever responded to my moving requests. K ... Read More I called Black Tie Moving Services LLC on a Tuesday afternoon, and they came on Wednesday morning. That was the fastest anyone has ever responded to my moving requests. Keep up the good work!

We moved our three-bedroom house across town last Friday. The crew handled our large sectional sofa and king-size bed frame perfectly. They had all the right pads and str ... Read More We moved our three-bedroom house across town last Friday. The crew handled our large sectional sofa and king-size bed frame perfectly. They had all the right pads and straps. Everything arrived without a single scratch. The team was friendly and worked non-stop. I was very pleased with their efficiency and care.

I didn't have to guess where anything went because Black Tie Moving Services LLC tagged every single box with the room name and a number, which was their best feature. ... Read More I didn't have to guess where anything went because Black Tie Moving Services LLC tagged every single box with the room name and a number, which was their best feature.

Thomas handled the paperwork part quickly and explained what I needed to sign without making it confusing. It did not take much time, and I understood everything clearly. ... Read More Thomas handled the paperwork part quickly and explained what I needed to sign without making it confusing. It did not take much time, and I understood everything clearly.

One thing I noticed right away was how organized they were while loading the truck. They were not rushing, but they were also not slow. I was able to focus on cleaning up ... Read More One thing I noticed right away was how organized they were while loading the truck. They were not rushing, but they were also not slow. I was able to focus on cleaning up the place instead of watching over everything. Great service! I am totally satisfied.

I told Richard needed the kitchen packed last because I was using it until the morning of the move. They adjusted the whole plan around that without any complaints, and i ... Read More I told Richard needed the kitchen packed last because I was using it until the morning of the move. They adjusted the whole plan around that without any complaints, and it actually made the day go smoothly.