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Moving company in Fort Lauderdale, FL
My wife and I moved with this company and we are very pleased! I really liked our moving coordinator! Thank you
Diana, provided excellent communication and support for my move from New York to Florida. Communication and service was great. I moved one bedroom apartment, and my representative, Frank notified me that my delivery time frame will be 7-10 days. I received my items in 4 days from the pick up date.
I moved across the country and trusted this company with everything I own. In the initial phone call, they promised delivery within 3–5 days of pick-up. After that came and went, they then stated it was 3-5 days from pickup from the warehouse. It has now been well over a month, and I still have no idea where my belongings are or when they’ll arrive. Every time I reach out, I get vague, evasive answers, if I get a response at all. I’ve been living in a new city with nothing but a suitcase, waiting on furniture, kitchen essentials, and sentimental items I may never see again. What should have been an exciting new chapter has turned into a constant source of stress and anxiety. This company has been completely unreliable and uncommunicative. Do not make the same mistake I did. If you value peace of mind or just want your things to actually arrive look elsewhere.
I don’t usually leave reviews, but BestMove Relocation absolutely earned this one. Giovanna was a fantastic sales rep—she explained everything clearly, gave me an honest quote, and followed up without being pushy. Then Diana from customer service stepped in and made sure the move went smoothly, checking in before and after. It’s rare to find a company where both sales and support are this strong. Thank you both!
Bestmove Relocation I couldn’t thank you more for taking care of my 85 year old mother whom needed to be transitioned to an assisted living facility. I had extreme anxiety about the moving situation. Everything turned out great. A special shout out to my moving coordinator Giovanna and her team!
They do not honor contract. Per contract and fed regulation, if cost changes day of move, movers are required to provide new written estimate prior to loading truck. Movers loaded 2/3 of my stuff and then verbally stated it would be $2500-$2700 for remaining items, but never provided new estimate, only Bill of Lading with final amount after all stuff loaded. Also, they are a broker; moving company sourced delivered several items damaged. Filed insurance claim and insurance company closed my claim because the moving company terminated their contract. BestMove said I would receive a call from the moving company for resolution, to date have not received any communication.
II recently used Bestmove Relocation for my move to Texas. Alexandra, the dispatch manager, helped me secure great pricing for my move from California to Texas. Customer service team was fantastic at keeping me informed throughout the process. Thank you!
BestMove Relocation has been a nightmare to work with. NEVER trust this company with your move. I booked my cross country move 4 months in advance. My priorities with this were (A) having my belongings arrive on time and (B) no surprise charges. The company seemed great at first. Richard, the sales person, assured me that there would be no surprise charges (unless I added more belongings, which is clearly understandable), the move would be full service, and since we were scheduling so far in advance that my belongings were sure to arrive on time. This part is especially important for a long distance move. I made sure to check on this numerous times prior to our pickup date. Days before pickup, I called the company as I had not heard from them. It is good that I did, because they said in order for my stuff to arrive on time, they actually had to pick up 3 days earlier. Although this was a pretty big change to our schedule, it was important to me that my stuff arrived on time. The crew showed up on the date of pickup... a 7 man team for a minimum load move. They counted my items and claimed that I was well over what I had stated, when in fact I was well below - short of a desk, two nightstands, 10 boxes, AND a 3 seater sofa. And also said they had to charge extra to tape a moving blanket around my TV and armchairs… even though they did this with every other item. Adjusting my $2,200 estimate to $2,900 on the spot. I argued with them back and forth, and ultimately decided to ALSO leave 2 armchairs and my TV - figuring I could buy them after my move... this made the price only $200 extra - criminal. I had HALF of the stuff I was originally quoted on and they still upcharged me nearly 10%. After this, they asked for a tip for their 7 man team, after taking all of 10 minutes to load the tiny move. After pickup, the team had 10 days to get my stuff from Seattle to Boston. My girlfriend and I arrived the day of our agreed upon delivery and were ghosted by BestMove's team when we tried to contact them. The next day we got ahold of them, they had no answers for us. No delivery date and no idea where our belongings were. So, the street parking I reserved for $170 in Boston for the truck is now down the drain and I have no clue on when to reschedule this for. We are now 5 days past our estimated delivery, sleeping on an air mattress, and still no answers. I call the company daily, most of the time it takes 4-5 attempts throughout the day for them to even answer. I am extremely frustrated with the dishonesty of this company, terrible customer service and poor performance. On my last call, I asked if they would be willing to at least partially refund, and they claim that there will be nothing of the sorts until they are 21 DAYS PAST THE DELIVERY DATE. I have never left a bad review like this, but this company should absolutely not be in business and I hope nobody else has this experience.
Best Move Relocation did an outstanding job with my move. The crew was friendly, fast, and handled everything with great care. They made the entire process smooth and stress-free with their professionalism and attention to detail. It’s not often you find service this reliable. I highly recommend them to anyone looking for a hassle-free moving experience!
Booking was fast, communication was great, and the move went exactly as planned. The team was polite, efficient, and made the whole process so much easier than I expected. I wouldn’t hesitate to use them again.
At My Good Movers, we believe peace of mind starts with verified credentials. BestMove Relocation holds all required registrations to legally operate both local and interstate moves.
Office working hours
| Mon Monday | 10:00 AMto6:00 PM |
| Tue Tuesday | 10:00 AMto6:00 PM |
| Wed Wednesday | 10:00 AMto6:00 PM |
| Thu Thursday | 10:00 AMto6:00 PM |
| Fri Friday Today | 10:00 AMto6:00 PM |
| Sat Saturday | 10:00 AMto3:00 PM |
| Sun Sunday | Closed |
Reviews summary
Recommended based on user reviews
Booking was fast, communication was great, and the move went exactly as planned. The team was polite, efficient, and made the whole process so much easier than I expected ... Read More
20 reviews
I moved across the country and trusted this company with everything I own. In the initial phone call, they promised delivery within 3–5 days of pick-up. After that came ... Read More
My wife and I moved with this company and we are very pleased! I really liked our moving coordinator! Thank you
I was very hesitant to book a move cross country from Long Beach, NY to Sacramento, CA. I mean what I moving was all that I had to my name. My moving coordinator assured ... Read More
Moving across states is always a headache, but this company made it as easy as possible. They helped with everything from planning to packing, and they took the time to m ... Read More
This salesperson made everything so easy and fast that I didn't even expect it to be. Giovanna made the whole process stress-free! And I'm so glad she did! I'm constantly ... Read More
Diana, provided excellent communication and support for my move from New York to Florida. Communication and service was great. I moved one bedroom apartment, and my repre ... Read More
We appreciate your feedback and are pleased to know you were satisfied.
I’m so grateful to Best Move for handling my move from California to Illinois. The entire process was smooth. The team was friendly, efficient, and took great care of m ... Read More
We’re glad to hear you had a great experience. Thank you for sharing!
I had a fantastic experience with Bestmove Relocation. Diana in customer service was super helpful and responsive. Sales representative John made the booking process easy ... Read More
Thank you! We truly appreciate your feedback.
II recently used Bestmove Relocation for my move to Texas. Alexandra, the dispatch manager, helped me secure great pricing for my move from California to Texas. Customer ... Read More
Kate, thank you for your feedback!
Best Move Relocation did an outstanding job with my move. The crew was friendly, fast, and handled everything with great care. They made the entire process smooth and str ... Read More
Thank you so much! We're glad you had a great experience
BestMove Relocation is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, BestMove Relocation actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
BestMove Relocation handles every part of the move, from packing and loading to storage and delivery.
Free estimate from interstate movers or call our support team anytime.
