Horrible experience
From different personnel giving me a variety of "correct" but opposite information, to being verbally assaulted by Vlad and then intimidated by Andre, this was one of the
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From different personnel giving me a variety of "correct" but opposite information, to being verbally assaulted by Vlad and then intimidated by Andre, this was one of the worst experiences of my life. It gets worse - many of my boxes were crushed, the finish on my gun safe was scraped off in many places and the inside shelving and racks came apart (even though they'd had staples joining the pieces) so apparently dropped, antique couch scuffed and scratched and broken, my 1904 Kimball upright piano was destroyed, antique globes were crushed, much of my hunting equipment was "lost"... even though I provided them with specifications from the safe's manufacturer and piano specialists, Azimuth denied that their movers could have moved these two items (yep, have pictures). These people are dishonorable and dishonest. They're good at passing customers from one employee to another, trying to confuse the issue or exhaust me.
So, they're getting this review here, plus a complaint (already filed) with Indiana Attorney General. They're also going to have a complaint filed with the Colorado Attorney General (where their offices are now, supposedly), Credit Bureau, Federal Department of Transportation (IAG already referred this matter to them, I'll follow up), and the National BBB.
Safe Ship isn't good, either. Mac Jean told me "we call all pianos a spinet." He also told me that the Direct Delivery that I payed a LOT extra for meant that my possessions would not be off-loaded between my Colorado home and my new Indiana home; that nobody else's possessions would be in the trailer with mine; my possessions would be set in my new home wherever I wanted them.
The stress from this experience made me literally sick for months.
Move size: 3 Bedroom Home
Service cost:
$10000
