Unsatisfied customer SERVICE
Dragged a metal dolly across my porch, leaving deep black marks that still haven’t come off. When I mentioned it, I got a quick Yeah, that happens before they moved on.
Moving company in Fair Lawn, NJ
Dragged a metal dolly across my porch, leaving deep black marks that still haven’t come off. When I mentioned it, I got a quick Yeah, that happens before they moved on.
We recently used Amex moving and Storage to move my daughter from NYC to Orlando FL. Was quoted $3,500.00 for a tiny one bedroom apartment. The movers showed up at her Apartment as scheduled and then the nightmare began. Driver had to park another 100' away so his office immediately called telling me only 75' from truck to front door is included. I said fine, charge me for the additional distance. Then they made it up to the apartment and said they didn't have a mattress cover included in the price and i would have to pay extra, then they said they wouldn't move TV's in the boxes they came in that they had to use their own crate and that would be extra, and then they said mirrors would cost extra and then they said that lamps need a special cover and that would be extra. I told the lady on the phone that i felt that this was one big bait and switch exercise and that i felt i was being taken advantage of. She immediately threatens to leave and tell her drivers to leave. I said no, i don't have time to start all over again and we had a deadline to be out of the apartment, plus they had my $700.00 deposit. She said for the extras it would be another $1,000.00. I was in shock. That is one third the amount of the entire move. I agree because they have me bent over a barrel. So now they get to Orlando a week or so later and the disaster starts all over again. Did i mention they demand Cash only at delivery so i had to get $3,900.00 in cash the day before arrival. They arrive at the house and now demand the Cash without allowing us to inventory or inspect the items. The driver get the crazy lady on the phone and she starts yelling and screaming at my wife and me and telling the drivers to just leave. Finally one of the movers opens the truck to allow us to make sure all of our stuff is there but still wont unpack it. Now she is yelling at him telling him not to do it. We finally resolve with the drivers and get our stuff, but it was an absolute nightmare. These people are crooks and will take advantage of you. I highly recommend you stay clear of this company. We have moved several times and have never been treated like this and have never paid Cash. Run fast and far from these folks.
Moving can be daunting, but they made it effortless. They handled all my belongings carefully, ensuring their safe arrival at my new place. Before departing, they conducted a thorough check to confirm everything was in its right place. I'm highly satisfied with their assistance in making my move smooth.
I only needed to move items from a storage unit to my new house. The movers contacted me the day before to confirm the unit layout, arrived with a box dolly and straps, and moved everything quickly without damaging the hallway walls or the doorframe. The entire job took less than 6 hours and it was a great experience!
I am changing my original review which was only on pickup not the entire process. I moved from NY to Florida. I researched different moving companies and compare it to moving myself. The POD didn’t have the size I needed. AMERISAFE gave me a great discount that equaled to the cost of renting a U-HAUL truck one way. But their service included loading and unloading the truck. The other companies were comparable without the discount. AMERISAFE is a broker an outsource to a moving company which you won’t be aware of to review. They outsource the people to unload and load the items. There were 2 issues that resulted because of this: delivery date and requirements of accessibility for the truck. Initially I was told when the items are picked up it will be delivered within 4 days however it took 2 weeks and I didn’t receive 24 hour notice. I requested to be informed when the items were on the way but didn’t get one. I put an AirTag in one of the boxes which is how I was able to track it. The other issue was I had to make sure that the place can accommodate an18 wheeler. I had to switch my storage unit to ensure that the truck has access or I would be charge $500 for shuttling my item. My stuff was loaded/unloaded 4 times before it came to me. When the items finally arrived, some boxes were damaged and some storage bins were broken. I haven’t had a chance to go through the items to see if anything was broken but that isn’t covered by them since I packed it myself. I can’t compare them to any others but what I know now I would of drove my items down myself.
I just moved into my first place and only had furniture, no boxes of stuff. I hired Amex Moving & Storage just to haul the big items. I had a heavy metal desk and a giant TV cabinet I couldn't lift alone. The two young guys who showed up were full of energy and very careful with the freshly painted walls in the new apartment. They worked quickly, and the entire move was finished in less than two hours.
Juan helped me take apart my bed frame because I couldn't get the screws loose on my own. It was a huge relief to have someone there who had the right tools and just handled it without any fuss. Thanks for the great move.
The crew exceeded my expectations, despite my apprehension about hiring movers. It's definitely worth the money!
My first experience hiring movers with this company set high expectations. Their helpful and stress-free approach made the move a breeze.
I had a great experience of relocating with Amex Moving & Storage boys; they were all fun to move with, experts at their work and fast. Highly recommended.
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Reviews summary
Recommended based on user reviews
When lifting heavy objects, James and Maxwell went out of their way to preserve my walls and flooring because they covered everything in moving blankets and large foam sh ... Read More
328 reviews
The team from Amex Moving & Storage did an amazing job. They kept things running smoothly, communicated well, and worked together effortlessly. I felt completely at ease ... Read More
Fragile items like glass tables and picture frames were packed with care. Everything reached the new home safely, and I couldn’t be happier with how attentive and respe ... Read More
They took excellent care of the fragile artwork during my move. Every piece was wrapped with precision, transported carefully, and unpacked safely. I had been nervous, bu ... Read More
My long-distance relocation was excellent. Amex Moving & Storage stayed on time, communicated clearly, and delivered all items safely and securely. Fragile pieces were wr ... Read More
Our retail store relocation could have been a nightmare, but Amex Moving & Storage handled it with precision. Shelving units were disassembled and reassembled perfectly, ... Read More
The whole process was handled with care and efficiency. The movers didn't just carry boxes; they made sure each one was placed where it belonged, saving me hours of work ... Read More
After selling my condo, I needed to move to a townhouse in another state. The movers packed my furniture tightly with blankets and straps, protecting my dining table's po ... Read More
Our long-distance move from the coast inland meant my surfboards had to make the trip safely. The movers slid each board into padded covers and stored them against the tr ... Read More
We had to move out of state and needed help getting everything loaded for a long drive. I had already packed most of it, but I was nervous about the bigger furniture and ... Read More
We were moving into our first home and had a mix of things from storage, family donations, and new purchases still in boxes. It wasn't the most organized move, and I was ... Read More
Amex Moving & Storage is a fully licensed and insured moving company with a strong presence across New Jersey, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Amex Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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Below are estimated price ranges for moves with Amex Moving & Storage. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Amex Moving & Storage holds all required registrations to legally operate both local and interstate moves.
Families and businesses across New Jersey trust Amex Moving & Storage for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Amex Moving & Storage is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Amex Moving & Storage offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Amex Moving & Storage calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Amex Moving & Storage directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Amex Moving & Storage, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in New Jersey, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in New Jersey to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.