Jan 23, 2026
Cool Guyz.
I definitely recommend this service if you don’t want any problems when moving. The crew showed up and immediately got to work on the heavy boxes that I couldn't lift by myself. They kept the truck clean and tidy while they organized our possessions for the trip. It was much faster than I expected, and they didn't take any long breaks. Amex Moving & Storage provides a solid service for a price that actually makes sense for a normal person.
Oct 07, 2025
The whole experience was so pleasant
The crew carried antiques, boxes of books, and a heavy dresser without rushing. They asked questions and placed everything where it belonged. That meant a lot. Good Job Done...
May 13, 2024
Excellent from start to finish!!!!!
Great service, super friendly and patient! Michelle is always available and always has a solution. HIGHLY recommend!
Apr 23, 2026
Everything went smoothly
These guys were real pros and worked hard from the second they started. I'm happy with how the whole day turned out. If you need a reliable moving company, Amex Moving & Storage is the one to call!
Jan 08, 2025
Wonderful work!
The staff arranged everything in my new apartment according to a meticulous tile floor. They used foam cushioning to pack the cords and remote controls for electronics. The movers were highly knowledgeable and offered me advice on settling in. Wonderful work!
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Oct 31, 2024
Captivating Experience
Thanks to everyone who helped. Because your staff worked so hard to pack and unload all of our things, the move went extremely well. I hope everything goes well with your business.
Aug 15, 2025
They were very responsive
I moved from a second-floor unit into a smaller space nearby, and most of my furniture was old and awkwardly shaped. I had a long dresser and a metal bed frame that I couldn't disassemble on my own. The movers came prepared with tools and figured it all out without damaging anything. They even helped place the bed exactly where I needed it in the new place.
Jun 10, 2026
I highly recommend their service.
The moving team was professional and handled all my belongings with care. They arrived on time and made the entire process smooth and stress-free. I highly recommend their service.
Nov 21, 2023
Perfect Overall
With my stuff going on a long journey, the Amex Moving & Storage gave me real-time updates so I could chill. I knew where my furniture was at all times, which was a big relief.
