Apr 21, 2026
Very professional and caring.
Honestly, I was so stressed about this move, but these guys made it look easy. They showed up right on time and didn't waste a single minute. Each piece was wrapped up tight, and they didn't get scratched or broken, which was my biggest worry. They were super helpful and kept everyone moving quickly while still being careful with my stuff. I've used other movers before who were a nightmare, but this was a totally different experience. I'd definitely use them again for my next move.
Sep 16, 2026
It all worked out well!
I had a difficult time due to my moving date changing last minute. The team was understanding and used the new timetable. Sometime on moving day, they were ready and they managed to load everything efficiently. I was thankful for their flexibility and professionalism.
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Nov 19, 2024
I’m impressed beyond measure at the service I got!
Because you and your workers gave me such great service, I will tell everyone I know about your business. This is where you really did well.
Aug 27, 2024
Sublime Experience!
Amex Moving & Storage saved the day for us. We had to move in a hurry and had a ton of heavy stuff. Hired them and they were amazing. Showed up on time, worked fast, and got everything to our new place without a hitch. They were gentle and nothing got damaged. Just awesome!
Oct 25, 2024
I have been satisfy with my experience
It only took the movers four hours to move me into my cosy one-bedroom flat. Service and workers were the best I've ever seen. Because they were so careful with the packing, I could relax while they moved my 65-inch TV.
Aug 14, 2025
I strongly recommend their services.
I moved out of a duplex with steep, narrow stairs, and most of my furniture had to be angled and lifted carefully. The movers didn't rush anything and managed to get my sectional and tall dresser out without causing damage. Even when it took a few tries with the bigger pieces, they stayed patient and kept things calm. I was really happy with how it went.
Jun 24, 2024
Absolutely reliable!!
Amex Moving & Storage moving services totally rocked my world! Last year's movers were a complete disaster compared to this awesome crew. They actually cared about my stuff, including my precious deep fryer, electric heater, and steamer!!
Dec 05, 2025
Professionalism at Its Best
Our setup move involved heavy desks and computer systems. The movers packed everything carefully and labeled boxes for easy setup. By the next morning, the setup was ready for work.
Nov 19, 2025
Simple, Seamless and Satisfactory!!!
The movers from Amex Moving & Storage made my move so easy. They handled my furniture like pros and packed the truck neatly. When they arrived, they unloaded everything just as carefully. They even asked where I wanted each box. I didn’t have to worry about a single thing. I’m super happy with their service.
