Jul 15, 2024
Friendly and helpful guys!
Even though I was unfamiliar with them, this company efficiently transported all of my possessions. They efficiently packed all my furniture, cleared out my entire flat, and loaded my possessions into the truck in few hours. They arrived promptly and efficiently stored my belongings as scheduled.
Apr 02, 2025
Very hard working group of guys
The team helped me unload a few boxes at my new residence. Throughout, I was confident that my belongings were in capable care.
Apr 03, 2024
Thanks to their entire team
Our entire home office and bedroom set was easy to disassemble and reassemble because of their friendly manner and eagerness to help. We comfortably resided in our new house, thanks to their entire team.
Aug 15, 2025
They were very responsive
I moved from a second-floor unit into a smaller space nearby, and most of my furniture was old and awkwardly shaped. I had a long dresser and a metal bed frame that I couldn't disassemble on my own. The movers came prepared with tools and figured it all out without damaging anything. They even helped place the bed exactly where I needed it in the new place.
Dec 15, 2025
Awesome!
The crew came right on time for my storage move. They worked quietly and made sure everything was packed neatly before loading it up, which saved me a lot of stress later.
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Jul 08, 2025
Excellent experience!
Excellent experience! The movers helped us downsize to a condo. They helped identify what should go into storage versus what to bring now, and kept the whole move organized by color-coded tape. After delivery, they were also kind enough to help us with unpacking. Many thanks!
Jun 19, 2025
They did a great job from start to end
I had a move involving 3 stops and this company’s experts managed it perfectly. I was sure something would get mixed up. But the crew had a detailed checklist, color-coded tags, and triple-checked everything before leaving each site. Not one box went missing, and everything arrived in perfect order!
Sep 12, 2025
Proficient Movers
I’ll never forget how Amex Moving & Storage handled my fragile collection of framed art. Each piece was wrapped, loaded carefully, and delivered without any damage. Their effort showed me they truly respect their customers’ belongings.
Jun 11, 2026
They set up everything at the new office, making it easy to get it all in place.
They did a small office move and did a good job! They relocated desks, office chairs, filing cabinets, monitors, storage boxes and much more without spending time. They wrapped the screens, tidied up the cables and handled the equipment with care. They set up everything at the new office, making it easy to get it all in place.