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Moving company in Fair Lawn, NJ
I was always wary about moving, but this company made it seem like a breeze. They moved all my possessions on time, and they sent packers who packed everything exactly as I wanted. There was no damage or loss of anything. They are indeed the experts!
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
They took the beds and dining table apart and moved them to the new house and put them together. This extra support was very helpful in saving us a considerable amount of work.
I had been fretting about relocating our big, heavy upright piano but the crew seemed to know exactly what they were doing. They were equipped with special harnesses and knew their way around narrow passages. All was well, we arrived with nothing broken.
I had to relocate at the last minute due to a sudden sale of my rental. This company fulfilled my emergency needs, and their movers arrived early the next day to pack and move everything effectively. Without them I don't know what I would have done!
The moving service made a busy day much more manageable. The crew was friendly and worked with great coordination. They paid attention to the safe handling of my items. I appreciated their efficient approach. The experience was positive overall.
The movers were friendly, but never lost their focus. They managed to work effectively, communicate with each other and with each item, and treat them with care.
The moving crew arrived right on schedule and immediately got to work. They handled every box and piece of furniture with great care. Everything arrived safely, and the entire move was completed without any stress.
Thank you to the accurate estimate and very diligent team members, the complete moving experience went smoothly. I'm so glad that I am hiring them back.
All of the wardrobe boxes they brought made moving our clothes right out of our closets a breeze. They did not require folding, they were simply hung on the new closet afternoon.
At My Good Movers, we believe peace of mind starts with verified credentials. Amex Moving & Storage holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
The moving service made a busy day much more manageable. The crew was friendly and worked with great coordination. They paid attention to the safe handling of my items. I ... Read More
336 reviews
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own in ... Read More
I was always wary about moving, but this company made it seem like a breeze. They moved all my possessions on time, and they sent packers who packed everything exactly as ... Read More
I had a pile of soft toys, a mountain of odd furniture and a host of little tools in my art studio. AMEX Moving & Storage's crew labeled my tool drawers without being ask ... Read More
Beyond grateful! I had to reschedule the move twice. Both times, the office staff was quick to make the changes and update my paperwork without pushing fees. When they fi ... Read More
I wrapped my old furniture with extra protection so that I could sleep with peace of mind. It was really meticulous. Excellent from start to finish!!!!! ... Read More
I was impressed by how smoothly my move went. The team planned everything well, packed carefully, and made sure I could easily find the things I needed first. I would hap ... Read More
The moving process was well organized from start to finish. The crew arrived on time, handled everything with care, and completed the job within the estimated time. I app ... Read More
The moving crew arrived right on schedule and immediately got to work. They handled every box and piece of furniture with great care. Everything arrived safely, and the e ... Read More
The movers showed up on time and handled all of my furniture with care. They stayed organized and made the whole process much less stressful. I'm very happy with how ever ... Read More
The movers were friendly, but never lost their focus. They managed to work effectively, communicate with each other and with each item, and treat them with care. ... Read More
Amex Moving & Storage is a fully licensed and insured moving company with a strong presence across New Jersey, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Amex Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Amex Moving & Storage handles every part of the move, from packing and loading to storage and delivery.
Free estimate from interstate movers or call our support team anytime.
