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Moving company in Fair Lawn, NJ
All of the wardrobe boxes they brought made moving our clothes right out of our closets a breeze. They did not require folding, they were simply hung on the new closet afternoon.
The crew made sure to use padded covers for doorway frames and banisters when moving heavy furniture around in the house. The freshly painted walls had no marks or scuffs on them.
I had to relocate at the last minute due to a sudden sale of my rental. This company fulfilled my emergency needs, and their movers arrived early the next day to pack and move everything effectively. Without them I don't know what I would have done!
Very disappointing service from start to finish. The team lacked proper planning and professionalism. Communication was poor and the process felt stressful. Overall, the service was below my expectations.
I had to move unexpectedly and it was not clear who would be there for me. They accommodated us in their plans and assisted us in moving all our things. I did not have much time to arrange anything and was relieved.
They took the beds and dining table apart and moved them to the new house and put them together. This extra support was very helpful in saving us a considerable amount of work.
The moving service made a busy day much more manageable. The crew was friendly and worked with great coordination. They paid attention to the safe handling of my items. I appreciated their efficient approach. The experience was positive overall.
We were moving a combination of home furniture and storage boxes from NY to TX. AMEX Moving & Storage maintained the things in order and guided us about which things we should unload first. This eased settling in to the new home.
Thank you to the accurate estimate and very diligent team members, the complete moving experience went smoothly. I'm so glad that I am hiring them back.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
At My Good Movers, we believe peace of mind starts with verified credentials. Amex Moving & Storage holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
The moving service made a busy day much more manageable. The crew was friendly and worked with great coordination. They paid attention to the safe handling of my items. I ... Read More
336 reviews
We had to move a couple of heavy items which would not have been easily moved by hand. The movers did a great job and handled the heavier items properly. ... Read More
I had to move unexpectedly and it was not clear who would be there for me. They accommodated us in their plans and assisted us in moving all our things. I did not have mu ... Read More
We were forced to relocate a home office, alongside our possessions. The movers kept all items together so there would be no damage to the desk, chair, monitor boxes etc. ... Read More
A lot of rooms and boxes were part of our move. The team remained orderly during the move and ensured everything was covered.
When you're seeking a crew that handles your heavy oak furniture and electronics like their own, this is the crew for you! They carried our heavy marble dining table, as ... Read More
They immediately laid down protective runners over our newly vacuumed carpets, demonstrating their concern for the property of their customers.
I had a difficult time due to my moving date changing last minute. The team was understanding and used the new timetable. Sometime on moving day, they were ready and they ... Read More
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we ... Read More
The crew made sure to use padded covers for doorway frames and banisters when moving heavy furniture around in the house. The freshly painted walls had no marks or scuffs ... Read More
If you're thinking of relocating, you should definitely think about AMEX Moving & Storage. Our crew was very professional, careful and respectful. They made this otherwis ... Read More
Amex Moving & Storage is a fully licensed and insured moving company with a strong presence across New Jersey, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Amex Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Amex Moving & Storage handles every part of the move, from packing and loading to storage and delivery.
Free estimate from interstate movers or call our support team anytime.
