Aug 19, 2025
Great service and lovely to deal with
I moved from a two-bedroom apartment to a new condo, but I didn't have time to pack everything properly. Amex Moving & Storage stepped in and brought all the packing materials. They wrapped my electronics and artwork with care and didn't leave a mess behind. I appreciated how organized they were, especially since I was behind on things. They turned a hectic day into something surprisingly smooth.
Feb 04, 2026
Peaceful Service!
The logistics of my cross-county move seemed daunting at first. However, this company managed the schedule perfectly. They picked up my boxes on Monday and arrived at the new house by Wednesday morning. Every box landed in the correct room. I didn't see any hidden fees on my final invoice. The staff members were polite and worked quickly in the heat. It was a very positive experience, and I will use them in the future as well.
Sep 09, 2024
Pleasant and Proficient!
My expectations were not only met, but exceeded, by the moving assistance. From what I've seen, there are plenty of reliable movers who will actually do the job as promised. Being well-prepared and knowledgeable, their moving crew knew just what to do to ensure a smooth relocation. My loved ones will hear good things about these people from me.
Mar 10, 2026
Very hard working group of guys
Contact this team for your relocation needs because they did a great job for me. They finished the entire project few hours from start to finish. I had a lot of loose gear and packed boxes that needed to go to my new apartment. The crew handled the loading process and the transport without any issues. The service met my requirements, and these guys deserve every five-star rating they get.
Dec 13, 2024
I’m impressed beyond measure at the service I got!
Amex Moving & Storage is one of the best companies in town. They helped me pack and wrap all my appliances, crockery and electronics and all other huge items were safely packed by them. When we reached our new home, they unloaded, unpacked and set up all of them in my new home, which made the move very painless.
Jun 04, 2025
Poor estimate and poor communication
Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
May 21, 2026
It was a solid overall professional move.
Vicente noticed that one of my boxes was not sealed properly and fixed it before loading it onto the truck. Small thing, but it saved me from finding broken stuff on the other end. It was a solid overall professional move.
Jul 16, 2025
Simple, Seamless and Satisfactory!!!
I was sure my mattress could never go through the narrow spiral staircase at the new house. After a quick look, the movers managed to get the angle just right. It was like watching a real-life Tetris game. Neither the mattress nor the walls got scratched during the lift. The smoothness of the move still surprises me. For tough moves, I highly recommend these guys!
Mar 06, 2025
The whole experience was so pleasant
Amex Moving & Storage stepped in when another company dropped the ball and didn’t even show up. I called them and they were on it. They quickly got things set up and out to me. I should have just gone with them in the first flipping place.
Apr 19, 2024
5 star communication!
Despite my little belongings, the movers were quite careful with them. From start to finish, the change was smooth sailing for both of us.
