Apr 02, 2026
They were fantastic from start to finish..
Happy with how this job turned out. The service involved relocating trade show materials after a weekend event. Items needed to be moved quickly so the venue could reset. The crew stayed focused and worked with purpose. The job finished within the expected window. This service worked well for event-related needs.
Nov 23, 2023
Recommend them
Trouble-free relocation. Even though my move took longer than expected, all my belongings arrived safely. I recommend them without reservation since they are the finest.
Oct 11, 2024
Recommended by me :)
After a thorough comparison of various relocation services, I chose Amex Moving & Storage for their exceptional balance of cost-effectiveness and quality service. They appointed a dedicated relocation coordinator, Malvin, who meticulously managed the entire transition from inception to completion. His consistent communication and updates provided a reassuring sense of oversight and attentiveness to my relocation needs. His professionalism and amiable demeanor instilled a deep sense of trust and confidence in their services.
Jun 09, 2026
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
May 14, 2025
Super
want to thank this company from the bottom of my heart I moved a 3 bed house to Florida and it was a fair price ! And it was pretty fast and they set up all the rooms for us thank you Amex from the Cruz family
Feb 16, 2026
Above and Beyond Service
I'm giving them 5 stars for communication alone. The office sent text updates. The crew leader, Juan, called me 30 minutes before arrival. At the new place, he confirmed the room layout with me twice. Everyone knew the plan. We moved a king bed, two dressers, and a large sectional sofa. Everything went where it was supposed to.
May 13, 2024
Excellent from start to finish!!!!!
Great service, super friendly and patient! Michelle is always available and always has a solution. HIGHLY recommend!
Jul 09, 2025
They did a brilliant job!
Their communication game was really strong! My move operator who took my booking followed up a day before the move just to reconfirm details and timing. That simple check-in really helped with peace of mind. On moving day, the team was right on time and worked like clockwork as well. They did a brilliant job!
Mar 13, 2024
The movers were friendly, careful, and quick
The movers were friendly, careful, and quick. My family and I came to our new house more quickly because of them. Everyone who brought and packed my stuff was very careful. It was also easy for them to bring and set up my wooden swings at my new house. Thanks a lot.
Aug 28, 2026
FRAUD.
The entire fictional move took much longer than originally anticipated. Both loading and unloading seemed to lack an efficient plan. By the end, the extended schedule had become tiring and inconvenient. Better preparation could have made the relocation considerably smoother.