Moving company in Fair Lawn, NJ
Vicente was excellent at keeping in touch. He called me many times during transit and also gave a tracking link to let me know of the status of delivery. I am truly grateful to him!
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Even though I was unfamiliar with them, this company efficiently transported all of my possessions. They efficiently packed all my furniture, cleared out my entire flat, and loaded my possessions into the truck in few hours. They arrived promptly and efficiently stored my belongings as scheduled.
want to thank this company from the bottom of my heart I moved a 3 bed house to Florida and it was a fair price ! And it was pretty fast and they set up all the rooms for us thank you Amex from the Cruz family
I would absolutely recommend this company. James and his team dealt with the situation with professionalism and consideration. They have my undivided backing.
I am changing my original review which was only on pickup not the entire process. I moved from NY to Florida. I researched different moving companies and compare it to moving myself. The POD didn’t have the size I needed. AMERISAFE gave me a great discount that equaled to the cost of renting a U-HAUL truck one way. But their service included loading and unloading the truck. The other companies were comparable without the discount. AMERISAFE is a broker an outsource to a moving company which you won’t be aware of to review. They outsource the people to unload and load the items. There were 2 issues that resulted because of this: delivery date and requirements of accessibility for the truck. Initially I was told when the items are picked up it will be delivered within 4 days however it took 2 weeks and I didn’t receive 24 hour notice. I requested to be informed when the items were on the way but didn’t get one. I put an AirTag in one of the boxes which is how I was able to track it. The other issue was I had to make sure that the place can accommodate an18 wheeler. I had to switch my storage unit to ensure that the truck has access or I would be charge $500 for shuttling my item. My stuff was loaded/unloaded 4 times before it came to me. When the items finally arrived, some boxes were damaged and some storage bins were broken. I haven’t had a chance to go through the items to see if anything was broken but that isn’t covered by them since I packed it myself. I can’t compare them to any others but what I know now I would of drove my items down myself.
Thanks to everyone who helped. Because your staff worked so hard to pack and unload all of our things, the move went extremely well. I hope everything goes well with your business.
The movers were friendly, careful, and quick. My family and I came to our new house more quickly because of them. Everyone who brought and packed my stuff was very careful. It was also easy for them to bring and set up my wooden swings at my new house. Thanks a lot.
Vicente and his team's competence, politeness, promptness, care, and quickness much beyond our expectations. They were all very helpful and kept us informed of any delays in our flights. Excellent assistance.
Our retail store relocation could have been a nightmare, but Amex Moving & Storage handled it with precision. Shelving units were disassembled and reassembled perfectly, and all inventory was moved without damage. The team even helped us arrange the new layout. They made sure the store was ready to open the next morning, which saved us time and money. Highly recommend them.
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Reviews summary
Recommended based on user reviews
The movers showed up on time and handled all of my furniture with care. They stayed organized and made the whole process much less stressful. I'm very happy with how ever ... Read More
328 reviews
The movers provided excellent service; they showed up on time, had all the necessary packing materials, and were clearly prepared for the job. In a flash, they covered ... Read More
I had a move involving 3 stops and this company’s experts managed it perfectly. I was sure something would get mixed up. But the crew had a detailed checklist, color-co ... Read More
Despite my concerns regarding the schedule, these movers arrived exactly when they said they would. They started the job on time and finished it faster than expected be ... Read More
Despite being a college student with few belongings, the movers handled everything well. They packed my dorm room in an hour after arriving on time. My TV and mini fridge ... Read More
Due to my husband's military service, we frequently relocate. We've worked with several moving companies, but this one stands out as the best. Their movers expertly manag ... Read More
Our house has antique furniture that needs careful attention. The moving crew expertly handles fragile items, meticulously dismantling and labeling each component for pre ... Read More
Their handling of my relocation from a suburban home to an apartment complex in the sky was faultless. They were really careful with my belongings and managed to get into ... Read More
Their service was of a higher grade than what I had anticipated. In fact, they were so helpful that they even gave me pointers on how to unload and get comfortable in my ... Read More
Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed u ... Read More
want to thank this company from the bottom of my heart I moved a 3 bed house to Florida and it was a fair price ! And it was pretty fast and they set up all the rooms fo ... Read More
Amex Moving & Storage is a fully licensed and insured moving company with a strong presence across New Jersey, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Amex Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Amex Moving & Storage. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Amex Moving & Storage holds all required registrations to legally operate both local and interstate moves.
Families and businesses across New Jersey trust Amex Moving & Storage for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Amex Moving & Storage is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Amex Moving & Storage offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Amex Moving & Storage calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Amex Moving & Storage directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Amex Moving & Storage, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in New Jersey, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in New Jersey to evaluate their reliability and experience.
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