Feb 04, 2026
Peaceful Service!
The logistics of my cross-county move seemed daunting at first. However, this company managed the schedule perfectly. They picked up my boxes on Monday and arrived at the new house by Wednesday morning. Every box landed in the correct room. I didn't see any hidden fees on my final invoice. The staff members were polite and worked quickly in the heat. It was a very positive experience, and I will use them in the future as well.
Nov 21, 2023
Perfect Overall
With my stuff going on a long journey, the Amex Moving & Storage gave me real-time updates so I could chill. I knew where my furniture was at all times, which was a big relief.
Jul 24, 2024
hassle-free moving experience.
The staff performed an excellent job of moving my belongings without scratching or denting anything. Both movers were kind and helpful, which helped the process go smoothly. I appreciate it, Amex Moving & Storage.
May 11, 2025
Excellent service
My wife and I can't say enough about Amex Moving & Storage. The front office was a pleasure to work with and the crew that was sent to move our belongings was outstanding. I never saw four young men (Henry, kendry, Javier and Vicente) work so hard as they did. They were a "machine!" The move took just under 12 hours to complete and they busted their tails to the very end. They were very knowledgeable in dismantling our electronics, beds, shelving, etc. and reassembling everything perfectly. As the crew left one of the young men said, "tell your friends about us!" We most certainly will. Thank you once again!
Dec 08, 2023
Great work
These guys were AWESOME, from the sale team to customer service to the crew that showed up to do the actual moving service. My team was Henry Kendry and Javier. They were awesome. I LOVE everything about this company. This was my first time moving cross country and i will do it again with my eyes close with Amex. I am so glad I chose them over the other companies. Highly recommended for long distance moves 👍👍
Apr 02, 2025
Very hard working group of guys
The team helped me unload a few boxes at my new residence. Throughout, I was confident that my belongings were in capable care.
Jun 06, 2025
I would highly recommend working with this team.
Their service was of a higher grade than what I had anticipated. In fact, they were so helpful that they even gave me pointers on how to unload and get comfortable in my new home.
Jun 11, 2026
They set up everything at the new office, making it easy to get it all in place.
They did a small office move and did a good job! They relocated desks, office chairs, filing cabinets, monitors, storage boxes and much more without spending time. They wrapped the screens, tidied up the cables and handled the equipment with care. They set up everything at the new office, making it easy to get it all in place.
Sep 29, 2026
A Team You Can Trust.
I had to relocate at the last minute due to a sudden sale of my rental. This company fulfilled my emergency needs, and their movers arrived early the next day to pack and move everything effectively. Without them I don't know what I would have done!
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
