May 11, 2025
Excellent service
My wife and I can't say enough about Amex Moving & Storage. The front office was a pleasure to work with and the crew that was sent to move our belongings was outstanding. I never saw four young men (Henry, kendry, Javier and Vicente) work so hard as they did. They were a "machine!" The move took just under 12 hours to complete and they busted their tails to the very end. They were very knowledgeable in dismantling our electronics, beds, shelving, etc. and reassembling everything perfectly. As the crew left one of the young men said, "tell your friends about us!" We most certainly will. Thank you once again!
Jul 21, 2026
Well organized!
The moving crew arrived right on schedule and immediately got to work. They handled every box and piece of furniture with great care. Everything arrived safely, and the entire move was completed without any stress.
Jun 24, 2024
Absolutely reliable!!
Amex Moving & Storage moving services totally rocked my world! Last year's movers were a complete disaster compared to this awesome crew. They actually cared about my stuff, including my precious deep fryer, electric heater, and steamer!!
May 25, 2026
Simply the Best Movers!
The movers showed up with plenty of moving blankets and sturdy straps to make sure the large appliances stayed secure during the drive across town. You can tell that Malvin knows exactly how to load a truck to prevent things from sliding around.
Feb 29, 2024
Expert movers from Amex Moving & Storage are reliable
Expert movers from Amex Moving & Storage are reliable, courteous, and quick to respond. They expertly relocated my belongings while meticulously wrapping each one. In addition, they gave me specialized storage containers for my knitwear. A perfect score of five stars is very appropriate!
Sep 24, 2025
Extremely professional gentlemen.
Amex Moving & Storage worked around our schedule, showed up early, and kept everything running on time. I liked how clear their communication was. Malvin checked in along the way and made sure delivery happened exactly when we needed it. They helped keep everything stress-free.
Jan 06, 2026
Smoothest move ever!
I had a lot of fragile items to move, and I was worried about how they’d be handled. Amex Moving & Storage was careful and professional. They packed everything securely and made sure nothing was damaged during the move.
Sep 29, 2026
A Team You Can Trust.
I had to relocate at the last minute due to a sudden sale of my rental. This company fulfilled my emergency needs, and their movers arrived early the next day to pack and move everything effectively. Without them I don't know what I would have done!
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Dec 17, 2025
Great value! Headache free!
The moving team did a great job shifting our studio equipment. They followed instructions closely and stayed polite the entire time. They handled the delicate parts with attention and made sure items were set properly after unloading. The timing was perfect for us to continue working the same day.
