Jun 09, 2026
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Apr 02, 2026
They were fantastic from start to finish..
Happy with how this job turned out. The service involved relocating trade show materials after a weekend event. Items needed to be moved quickly so the venue could reset. The crew stayed focused and worked with purpose. The job finished within the expected window. This service worked well for event-related needs.
Mar 10, 2026
Very hard working group of guys
Contact this team for your relocation needs because they did a great job for me. They finished the entire project few hours from start to finish. I had a lot of loose gear and packed boxes that needed to go to my new apartment. The crew handled the loading process and the transport without any issues. The service met my requirements, and these guys deserve every five-star rating they get.
Jul 07, 2025
Wonderful Company to use During a Typical Stressful Time.
During the renovations, I had to store my belongings for six months. Everything was so expertly packed by the movers that it looked just as it did when it was placed there.
Sep 27, 2024
Top-notch!
Throughout the whole process, Amex Moving & Storage customer care team went above and beyond. They checked in regularly to make sure everything was going smoothly and addressed any concerns I had. When I mentioned I was worried about losing important documents, they provided me with a secure folder to keep them safe. It's this kind of personalized attention that sets Amex Moving & Storage apart from the rest.
Aug 23, 2024
Couldn't have gone better.
This moving company was a lifesaver for my long-distance move. The team was punctual, organized, and skilled. They disassembled and reassembled my furniture with ease. The final cost was exactly as quoted, and they provided an exceptional service.
Feb 04, 2026
Peaceful Service!
The logistics of my cross-county move seemed daunting at first. However, this company managed the schedule perfectly. They picked up my boxes on Monday and arrived at the new house by Wednesday morning. Every box landed in the correct room. I didn't see any hidden fees on my final invoice. The staff members were polite and worked quickly in the heat. It was a very positive experience, and I will use them in the future as well.
Aug 24, 2026
They also paid attention to the walls and railings.
We had several large and heavy pieces of furniture, and I was concerned about how they would be moved. The movers handled everything smoothly and carefully. They also paid attention to the walls and railings.
Jun 30, 2025
would suggest them without any hesitation
Since our relocation occurred during a heat wave, I felt bad for the team. Having said that, they never once complained. Their grit, determination, and self-sufficiency were extremely inspiring; they even brought their own beverages and made sure I was okay the whole time.
Jan 13, 2026
I am so grateful to find such a great moving company
These movers provided a service that was excellent in every way. They took a boring and unpleasant task and made it much more bearable for me. I am quite proud of how the team of Amex Moving & Storage performed the task.
