Dec 20, 2024
The team was really fast but very careful with my items
I was really impressed by the service from this moving company. They arrived right on time and had everything ready to go. One of the movers noticed that I had a box of fragile kitchenware and handled it with extra care. The team was really fast but very careful with my items. They moved my queen-size mattress, which is always a hassle, without any issues. They also wrapped my leather chairs in protective plastic to keep them clean. What I liked the most was that they didn’t rush. They took their time making sure everything was packed properly in the truck. It made the entire process stress-free.
Sep 21, 2026
Capable Movers!
A lot of rooms and boxes were part of our move. The team remained orderly during the move and ensured everything was covered.
May 11, 2025
Excellent service
My wife and I can't say enough about Amex Moving & Storage. The front office was a pleasure to work with and the crew that was sent to move our belongings was outstanding. I never saw four young men (Henry, kendry, Javier and Vicente) work so hard as they did. They were a "machine!" The move took just under 12 hours to complete and they busted their tails to the very end. They were very knowledgeable in dismantling our electronics, beds, shelving, etc. and reassembling everything perfectly. As the crew left one of the young men said, "tell your friends about us!" We most certainly will. Thank you once again!
May 25, 2026
Simply the Best Movers!
The movers showed up with plenty of moving blankets and sturdy straps to make sure the large appliances stayed secure during the drive across town. You can tell that Malvin knows exactly how to load a truck to prevent things from sliding around.
Sep 10, 2024
I would recommend it!
A group of young movers I worked with were pros at safely packing and transporting our belongings. They were fast, courteous, and careful with the furniture they transported. I would recommend it!
Nov 10, 2025
Quick and Effortless!
Javier showed such professionalism during the move. He guided the team, answered my questions, and even made sure fragile items were double-checked. Having him in charge made me completely trust the process.
Dec 21, 2023
Overall great experience!!!!!!!!
From the moment I placed the call for a quote,(moving from NY TO FL)The attentiveness from Michelle and the staff was superb!!the day of the move Henry, Michelle and the crew showed up and in less than three hours had everything packed and organized in the truck from my one bedroom apartment they are very pleasant and professional and they sure know what they are doing, A week later I received my furniture and again Raymond and his crew were spectacular not one item was damaged in the transportation of my furniture and they assembled and put everything where I wanted it I cannot say enough about how the process and experience was working with Amex moving!!!!great job!!!! I'm still in contact with them as I consider them family great overall experience!!!!!!!!
Jun 04, 2025
Poor estimate and poor communication
Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Mar 26, 2026
Immensely satisfied
I am writing this because I was super impressed with the specialized piano skid they used. Most movers just try to wing it, but Amex Moving & Storage came prepared with the right equipment and plenty of moving blankets. They didn't even leave a scuff on the hardwood floors while moving that beast of an instrument. It’s rare to see that kind of expertise these days.
Nov 01, 2024
5 star communication!
To everyone at Amex Moving & Storage movers, you have my deepest gratitude for everything that you have done. They had transparent and accurate pricing, and the transaction was completed quickly. The movers worked efficiently and finished the job on time. I was astounded by how carefully they relocated my belongings, taking care not to damage the walls in the process.
