Oct 14, 2023
Peaceful Service!
The unexpected outpour of rain certainly did not demotivate the movers. They were as determined as ever to wrap my move up on schedule. They brought big plastic coverings and numerous rolls of bubble wrap to thoroughly pack every piece. It was a smart move on their part since it prevented even a droplet of water from seeping in. After arriving to my new apartment, they draped their raincoats on and even unloaded and arranged all my things accordingly! They’re stunning at what they do!
Feb 04, 2026
Peaceful Service!
The logistics of my cross-county move seemed daunting at first. However, this company managed the schedule perfectly. They picked up my boxes on Monday and arrived at the new house by Wednesday morning. Every box landed in the correct room. I didn't see any hidden fees on my final invoice. The staff members were polite and worked quickly in the heat. It was a very positive experience, and I will use them in the future as well.
Mar 16, 2026
We had a flawless, full service move.
I am really impressed with how they handled my move yesterday. I had a very large refrigerator that needed to be moved into a tight kitchen space. The team from Amex Moving & Storage was very careful not to scratch the new tile floors or the walls. They were very friendly and even double checked that the fridge was level before they left. It was a great experience, and I would definitely use them again for my next move.
May 12, 2026
Stellar job
I was really nervous about my glass table because it's antique. Amex Moving & Storage wrapped it like crazy and it arrived perfect. Super happy with them.
Jun 09, 2026
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Dec 12, 2024
keep away your valuables from this company
I am changing my original review which was only on pickup not the entire process. I moved from NY to Florida. I researched different moving companies and compare it to moving myself. The POD didn’t have the size I needed. AMERISAFE gave me a great discount that equaled to the cost of renting a U-HAUL truck one way. But their service included loading and unloading the truck. The other companies were comparable without the discount. AMERISAFE is a broker an outsource to a moving company which you won’t be aware of to review. They outsource the people to unload and load the items. There were 2 issues that resulted because of this: delivery date and requirements of accessibility for the truck. Initially I was told when the items are picked up it will be delivered within 4 days however it took 2 weeks and I didn’t receive 24 hour notice. I requested to be informed when the items were on the way but didn’t get one. I put an AirTag in one of the boxes which is how I was able to track it. The other issue was I had to make sure that the place can accommodate an18 wheeler. I had to switch my storage unit to ensure that the truck has access or I would be charge $500 for shuttling my item. My stuff was loaded/unloaded 4 times before it came to me. When the items finally arrived, some boxes were damaged and some storage bins were broken. I haven’t had a chance to go through the items to see if anything was broken but that isn’t covered by them since I packed it myself. I can’t compare them to any others but what I know now I would of drove my items down myself.
Dec 21, 2023
Overall great experience!!!!!!!!
From the moment I placed the call for a quote,(moving from NY TO FL)The attentiveness from Michelle and the staff was superb!!the day of the move Henry, Michelle and the crew showed up and in less than three hours had everything packed and organized in the truck from my one bedroom apartment they are very pleasant and professional and they sure know what they are doing, A week later I received my furniture and again Raymond and his crew were spectacular not one item was damaged in the transportation of my furniture and they assembled and put everything where I wanted it I cannot say enough about how the process and experience was working with Amex moving!!!!great job!!!! I'm still in contact with them as I consider them family great overall experience!!!!!!!!
Sep 09, 2024
Pleasant and Proficient!
My expectations were not only met, but exceeded, by the moving assistance. From what I've seen, there are plenty of reliable movers who will actually do the job as promised. Being well-prepared and knowledgeable, their moving crew knew just what to do to ensure a smooth relocation. My loved ones will hear good things about these people from me.
Jul 16, 2026
I appreciated how hard the crew worked.
I appreciated how hard the crew worked. They handled my items with care and completed the move without any issues.
Jul 23, 2025
Cheerful Movers!
I only needed to move items from a storage unit to my new house. The movers contacted me the day before to confirm the unit layout, arrived with a box dolly and straps, and moved everything quickly without damaging the hallway walls or the doorframe. The entire job took less than 6 hours and it was a great experience!
