Feb 04, 2026
Peaceful Service!
The logistics of my cross-county move seemed daunting at first. However, this company managed the schedule perfectly. They picked up my boxes on Monday and arrived at the new house by Wednesday morning. Every box landed in the correct room. I didn't see any hidden fees on my final invoice. The staff members were polite and worked quickly in the heat. It was a very positive experience, and I will use them in the future as well.
Apr 03, 2024
Thanks to their entire team
Our entire home office and bedroom set was easy to disassemble and reassemble because of their friendly manner and eagerness to help. We comfortably resided in our new house, thanks to their entire team.
Oct 21, 2025
Exceptional service
I moved into a fourth-floor apartment with no elevator. I thought the stairs would slow everything down, but the movers powered through and carried all my furniture up without a single complaint.
Aug 19, 2026
Couldn't have gone better.
Great care with framed glass art. All pieces were corner-padded, boxed vertically and kept out of contact with heavier furniture in the truck.
Jun 09, 2026
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Mar 08, 2024
Fabulous movers
I hired this moving company to help me move so I could start a new job. They offered complete and effective services for moving businesses. They were good at everything they did, from loading to emptying. Their help putting the furniture where it belonged at the new place made the move go smoothly.
Dec 14, 2024
Professional movers
Vicente and his team are superb and would go an extra mile to ensure customer satisfaction. These guys were so nice throughout the move and made friends even with our little boy while doing their work and were never impatient when he wanted to just be apart. Five star in all the way!!
Nov 21, 2023
Perfect Overall
With my stuff going on a long journey, the Amex Moving & Storage gave me real-time updates so I could chill. I knew where my furniture was at all times, which was a big relief.
Apr 10, 2025
Literally the best!
I cannot speak highly enough of the service that Amex Moving & Storage Movers provides. Our new home has quite steep stairs, yet they managed to get everything in there without a scratch. They completed the job in the allotted time and at a fair price.
Jan 14, 2025
This is going to be the only moving company we'll ever use!
Everyone from the office personnel to the movers on the actual moving day at Amex Moving & Storage was professional and efficient. They were very organized and prepared, and they had all the necessary tools and equipment. They tackled everything with ease and skill, and they made sure everything went perfectly. They also took great care of our belongings, especially our fragile items, such as our glass coffee table and our porcelain vase. They were very attentive and meticulous, and they checked everything before they left. They were very respectful and courteous, and they exceeded our expectations.
