Jun 14, 2024
Great experience
After two experiences with Amex Moving & Storage, I will never use another service. They move swiftly and carefully my belongings. Their estimates have always been more than what I was expecting. Kendry and Javier not only moved my furniture expertly, but they also managed it all without my assistance!
Sep 09, 2025
Quick and Effortless!
Fragile items like glass tables and picture frames were packed with care. Everything reached the new home safely, and I couldn’t be happier with how attentive and respectful the movers were. They exceeded my expectations.
Apr 02, 2026
They were fantastic from start to finish..
Happy with how this job turned out. The service involved relocating trade show materials after a weekend event. Items needed to be moved quickly so the venue could reset. The crew stayed focused and worked with purpose. The job finished within the expected window. This service worked well for event-related needs.
Aug 04, 2025
Problem Solver
I moved from one apartment to another just a few blocks away, but I had a lot of fragile things, including glass shelving and monitors. The movers were extremely careful and used padding and wrapping without me having to request it. There was nothing broken or scratched, and they were done faster than I expected. It was a small move, but they treated it like it mattered.
Jun 20, 2025
Stunning Movers!
The individuals who helped with packing, loading, and unloading were among the kindest and most professional people I have ever met. Being with them was enjoyable, especially while we worked together. They will be my first choice if I ever have to relocate.
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
May 03, 2024
My hats off to you!
Quick and helpful, the staff responded immediately. They spared no effort in making sure our order got here in one piece.
Feb 28, 2024
These movers are awesome
These movers are awesome. They moved everything from my apartment easily, even my grandma's old China set. The team was really friendly, and they finished the job quickly.
Feb 14, 2025
This guys are pros
What blew me away about Amex Moving & Storage was their meticulous attention to detail. When they arrived, they did a quick walkthrough of my home, noting any fragile or tricky items. I had a collection of delicate wine glasses that I was super anxious about, but they individually wrapped each one and packed them in a custom-sized box with dividers. My oversized mirror was double-wrapped in padding, and they secured the corners with special foam protectors. The team worked like a well-oiled machine, never wasting a second. At my new house, they assembled my bed frame and adjusted my wobbly nightstand before placing it down. It felt like they genuinely cared about my belongings, which made all the difference.
Jun 09, 2026
It was a stress-free experience.
From the moment the move started, the team showed great dedication and attention to detail. They packed and transported my belongings carefully while maintaining excellent communication. It was a stress-free experience.