Jan 22, 2026
Couldn't have gone better.
You should definitely consider these guys if you have a lot of random items that are hard to pack. They organized the truck so well that we actually had some extra space left over at the end. The move was very cautious on the road and made sure our belongings arrived safely. I am very happy with the price and the overall quality of the service we received today.
Aug 03, 2026
They are indeed the experts!
I was always wary about moving, but this company made it seem like a breeze. They moved all my possessions on time, and they sent packers who packed everything exactly as I wanted. There was no damage or loss of anything. They are indeed the experts!
May 13, 2025
Terrible communication on important matters
Within 30 minutes of the packers and their supervisor arriving I was told that I had much more than was listed and I would be charged an additional $1600. She said this without any evidence of any items that were not listed. This is after going over the list of items three times with the agent, even adding items. Moving is stressful and I am not young. I felt that I was being taken advantage of, moving day, house was sold! I had a melt down and told her that it was not right. She did not charge me and acted like she was doing me a favor, repeating, 'now are you happy'. They were not honest about all of the transfers to other trucks to transport my belonging to storage. When my things finally arrived at my new address, the truck did not even look road worthy and had leaked during the trip, staining furniture. Some of the boxes that arrived no longer had square corners. It was the worse moving experience I have ever encountered and would never recommend them.
Jul 10, 2025
delightful experience
The final box was placed exactly where I asked. When the team waved goodbye, I almost didn’t want them to leave. They felt like family.
May 12, 2026
Stellar job
I was really nervous about my glass table because it's antique. Amex Moving & Storage wrapped it like crazy and it arrived perfect. Super happy with them.
Apr 21, 2026
Very professional and caring.
Honestly, I was so stressed about this move, but these guys made it look easy. They showed up right on time and didn't waste a single minute. Each piece was wrapped up tight, and they didn't get scratched or broken, which was my biggest worry. They were super helpful and kept everyone moving quickly while still being careful with my stuff. I've used other movers before who were a nightmare, but this was a totally different experience. I'd definitely use them again for my next move.
Mar 01, 2025
They Took great care off My items
While relocating overseas, I was completely unprepared for the challenge of packing for such a dramatic life shift. They helped me decide what to send and what to keep, and they also gave me pointers on how to deal with customs processes. Their knowledge and experience were crucial.
Aug 29, 2024
Brave Movers
Even though I was really anxious about the impending move, everything went off without a hitch on moving day. They took the stress out of the process because the guys are so kind, helpful, and diligent. I plan on reusing them.
Jun 09, 2026
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Mar 04, 2026
extremely helpful and pleasant
I scheduled a same day move after finding a last minute rental. I did not have time to pack properly. The movers brought extra boxes and tape with them. They helped me pack my kitchen items and sealed everything securely. They kept track of smaller bags and did not leave anything behind. By evening, all my belongings were inside the new apartment and arranged room by room.
