Jan 02, 2025
Consummate professionals
When I move, I always hire movers. I coordinated my move with Vicente 2 weeks ago, and he was very humble and professional. The movers arrived at my storage facility promptly last morning and immediately began loading my belongings into the vehicle. As he laid down a runner to protect the carpet to bring my items inside, I was satisfied of their cleanliness. 5 stars service.
Jul 04, 2025
they handled everything very well.
Moving out of my parents' house and into my first apartment was a challenging experience. The movers from my company discussed everything with me, including how to pack appliances, what items should be loaded first, and how to prevent damage during the move. It was very comforting for me!
Jun 09, 2026
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Feb 14, 2025
This guys are pros
What blew me away about Amex Moving & Storage was their meticulous attention to detail. When they arrived, they did a quick walkthrough of my home, noting any fragile or tricky items. I had a collection of delicate wine glasses that I was super anxious about, but they individually wrapped each one and packed them in a custom-sized box with dividers. My oversized mirror was double-wrapped in padding, and they secured the corners with special foam protectors. The team worked like a well-oiled machine, never wasting a second. At my new house, they assembled my bed frame and adjusted my wobbly nightstand before placing it down. It felt like they genuinely cared about my belongings, which made all the difference.
Aug 21, 2024
Team members are honest!
I thought I'd give this team a try since everyone has said good things about them. There was no guarantee that the delivery would happen on time and be done correctly. They did everything that was asked carefully and without any problems. They were very helpful.
Mar 01, 2025
They Took great care off My items
While relocating overseas, I was completely unprepared for the challenge of packing for such a dramatic life shift. They helped me decide what to send and what to keep, and they also gave me pointers on how to deal with customs processes. Their knowledge and experience were crucial.
Jul 17, 2026
Sublime Experience!
The movers were friendly, but never lost their focus. They managed to work effectively, communicate with each other and with each item, and treat them with care.
Mar 12, 2024
They made moving much easier for me!
A great experience, because of the moving staff that came on estimated time. I appreciate how hard they work and follow all my guidelines attentively. Their dedication while moving was a big plus. They made moving much easier for me!
Jun 10, 2025
Very Smooth Transition!
Due to my husband's military service, we frequently relocate. We've worked with several moving companies, but this one stands out as the best. Their movers expertly manage military relocations and know every detail of the process. They ensured everything was documented and helped pack our items to military standards. Our belongings were loaded and unloaded efficiently.
Apr 10, 2025
Literally the best!
I cannot speak highly enough of the service that Amex Moving & Storage Movers provides. Our new home has quite steep stairs, yet they managed to get everything in there without a scratch. They completed the job in the allotted time and at a fair price.
