Oct 04, 2024
Faultless service!
My antique furniture arrived in superb shape to my loft condo in DE. The movers disassembled and packed the pieces thoroughly in furniture blankets. After delivery, they reassembled the pieces too without any extra charges. I would hire them again in a heartbeat!
Nov 19, 2024
I’m impressed beyond measure at the service I got!
Because you and your workers gave me such great service, I will tell everyone I know about your business. This is where you really did well.
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Apr 02, 2025
Very hard working group of guys
The team helped me unload a few boxes at my new residence. Throughout, I was confident that my belongings were in capable care.
Jul 19, 2024
Most Seamless Moving Process
I had a very smooth and easy booking experience with Amex Moving & Storage. I contacted them online and filled out a simple form to get a quote for my move. They responded quickly and gave me a reasonable estimate. They also followed up with a phone call and answered all of my questions about the move. They explained to me the steps involved in the process, the cost breakdown, and the expected delivery date.
Dec 21, 2023
Overall great experience!!!!!!!!
From the moment I placed the call for a quote,(moving from NY TO FL)The attentiveness from Michelle and the staff was superb!!the day of the move Henry, Michelle and the crew showed up and in less than three hours had everything packed and organized in the truck from my one bedroom apartment they are very pleasant and professional and they sure know what they are doing, A week later I received my furniture and again Raymond and his crew were spectacular not one item was damaged in the transportation of my furniture and they assembled and put everything where I wanted it I cannot say enough about how the process and experience was working with Amex moving!!!!great job!!!! I'm still in contact with them as I consider them family great overall experience!!!!!!!!
Aug 28, 2024
Trustworthy Movers
Moving with Amex Moving & Storage was fantastic. They were very professional, fast, and careful with my belongings. They arrived on time, packed everything securely, and loaded the truck expertly. They drove safely and unloaded everything without any issues. They listened to my preferences and made sure I was happy with their service.
Jun 19, 2025
Simple, Seamless and Satisfactory!!!
The movers provided excellent service; they showed up on time, had all the necessary packing materials, and were clearly prepared for the job. In a flash, they covered every dish and glass in my kitchen and left.
Jan 13, 2026
I am so grateful to find such a great moving company
These movers provided a service that was excellent in every way. They took a boring and unpleasant task and made it much more bearable for me. I am quite proud of how the team of Amex Moving & Storage performed the task.
Jul 31, 2026
It couldn't have been a better one!
I had a pile of soft toys, a mountain of odd furniture and a host of little tools in my art studio. AMEX Moving & Storage's crew labeled my tool drawers without being asked, and every canvas was filled with foam, and the shelving was tied down so nothing moved during the trip. It couldn't have been a better one!