Unsatisfied customer SERVICE
Dragged a metal dolly across my porch, leaving deep black marks that still haven’t come off. When I mentioned it, I got a quick Yeah, that happens before they moved on.
Moving company in Fair Lawn, NJ
Dragged a metal dolly across my porch, leaving deep black marks that still haven’t come off. When I mentioned it, I got a quick Yeah, that happens before they moved on.
I hired Amex Moving & Storage to move my office furniture from one building to another downtown. The desks and filing cabinets were heavy and awkward to carry, but the team never complained once. They even set everything back up in the new space so I could start working the same day without doing any extra lifting myself.
I moved into a fourth-floor apartment with no elevator. I thought the stairs would slow everything down, but the movers powered through and carried all my furniture up without a single complaint.
I highly recommend this company for a quick and smooth transition. I must say I got the easiest relocation assistance for my last shift with Amex Moving & Storage.
I hired their movers for a move, and they made it very easy. They showed up on time, packed up my furniture with care, and secured everything in the truck with protective barriers. They were also kind enough to help with furniture placement after delivery. It was a solid 5-star experience!
We had to move a couple of heavy items which would not have been easily moved by hand. The movers did a great job and handled the heavier items properly.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Amex Moving & Storage was fantastic the first time I used them. Arriving quickly, Javier and his crew were wonderful to work with because they were careful with everything and worked efficiently. I will most certainly choose them again.
It was such a pleasant surprise to have them help me out on the busiest day of the year, and I will always be appreciative of how quickly and smoothly you handled my move.
I moved out of a duplex with steep, narrow stairs, and most of my furniture had to be angled and lifted carefully. The movers didn't rush anything and managed to get my sectional and tall dresser out without causing damage. Even when it took a few tries with the bigger pieces, they stayed patient and kept things calm. I was really happy with how it went.
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Reviews summary
Recommended based on user reviews
The logistics of my cross-county move seemed daunting at first. However, this company managed the schedule perfectly. They picked up my boxes on Monday and arrived at the ... Read More
327 reviews
My antique China cabinet was too large to fit through the main front door. The crew successfully hoisted it over the second-floor balcony. They handled the difficult rigg ... Read More
I just moved into my first place and only had furniture, no boxes of stuff. I hired Amex Moving & Storage just to haul the big items. I had a heavy metal desk and a giant ... Read More
The moving team did a great job shifting our studio equipment. They followed instructions closely and stayed polite the entire time. They handled the delicate parts with ... Read More
The crew came right on time for my storage move. They worked quietly and made sure everything was packed neatly before loading it up, which saved me a lot of stress later ... Read More
We had a great experience moving our one-bedroom apartment across the state. The three movers were exceptionally polite and energetic. They took apart the bed frame and p ... Read More
The whole process was just so simple. I booked online, got a confirmation right away, and the team showed up exactly when they said they would. They were friendly, worked ... Read More
Our setup move involved heavy desks and computer systems. The movers packed everything carefully and labeled boxes for easy setup. By the next morning, the setup was read ... Read More
The crew sorted the items and packed them so they wouldn't take up too much space. They even helped me decide what could go on top without causing damage. It was organize ... Read More
The team from Amex Moving & Storage helped me with my long-distance move. They packed, loaded, and unloaded on the same day. They let me know what was happening and staye ... Read More
The movers from Amex Moving & Storage made my move so easy. They handled my furniture like pros and packed the truck neatly. When they arrived, they unloaded everything j ... Read More
Amex Moving & Storage is a fully licensed and insured moving company with a strong presence across New Jersey, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Amex Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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Below are estimated price ranges for moves with Amex Moving & Storage. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Amex Moving & Storage holds all required registrations to legally operate both local and interstate moves.
Families and businesses across New Jersey trust Amex Moving & Storage for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Amex Moving & Storage is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Amex Moving & Storage offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Amex Moving & Storage calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Amex Moving & Storage directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Amex Moving & Storage, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in New Jersey, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in New Jersey to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.