Moving company in Fair Lawn, NJ
Solid 5 stars for the team. I was mostly worried about my hardwood floors getting scuffed up, but they were very mindful and used floor runners the whole time.
Dragged a metal dolly across my porch, leaving deep black marks that still haven’t come off. When I mentioned it, I got a quick Yeah, that happens before they moved on.
The crew carried antiques, boxes of books, and a heavy dresser without rushing. They asked questions and placed everything where it belonged. That meant a lot. Good Job Done...
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
I appreciated how hard the crew worked. They handled my items with care and completed the move without any issues.
Throughout the whole process, Amex Moving & Storage customer care team went above and beyond. They checked in regularly to make sure everything was going smoothly and addressed any concerns I had. When I mentioned I was worried about losing important documents, they provided me with a secure folder to keep them safe. It's this kind of personalized attention that sets Amex Moving & Storage apart from the rest.
Despite my concerns regarding the schedule, these movers arrived exactly when they said they would. They started the job on time and finished it faster than expected because they did not cut corners. Such consistency is unusual these days.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Amex Moving & Storage was fantastic the first time I used them. Arriving quickly, Javier and his crew were wonderful to work with because they were careful with everything and worked efficiently. I will most certainly choose them again.
Expert movers from Amex Moving & Storage are reliable, courteous, and quick to respond. They expertly relocated my belongings while meticulously wrapping each one. In addition, they gave me specialized storage containers for my knitwear. A perfect score of five stars is very appropriate!
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Reviews summary
Recommended based on user reviews
The whole process was just so simple. I booked online, got a confirmation right away, and the team showed up exactly when they said they would. They were friendly, worked ... Read More
327 reviews
Since our relocation occurred during a heat wave, I felt bad for the team. Having said that, they never once complained. Their grit, determination, and self-sufficienc ... Read More
The movers did a fantastic job. They were pleasant to be around and got the job done fast and well. They went to extraordinary lengths to provide a safe transportation ... Read More
They were very careful as they loaded my washer and dryer onto the truck, and I was grateful for it. My main fear was the possibility of scratches or dents, given that t ... Read More
My partner was out of town during the move, and I was handling everything alone. This company’s crew noticed I was overwhelmed and took charge of the logistics – load ... Read More
My possessions were much more arranged after the movers than at my previous residence, which was one of the biggest shocks of my relocation! They methodically boxed my bo ... Read More
Since our move had to take place on a Sunday, we were worried that no businesses would be open. Not only did they accommodate our needs, but they also showed there early ... Read More
I was worried about the fabric sofa when it started to rain while the transfer was happening. The movers wasted no time in applying a second layer of waterproof material ... Read More
My dishes, gadgets, and furniture arrived in perfect condition. The packing was done expertly by the moving crew. I will definitely call them if I ever move again! ... Read More
The individuals who helped with packing, loading, and unloading were among the kindest and most professional people I have ever met. Being with them was enjoyable, especi ... Read More
The movers provided excellent service; they showed up on time, had all the necessary packing materials, and were clearly prepared for the job. In a flash, they covered ... Read More
Amex Moving & Storage is a fully licensed and insured moving company with a strong presence across New Jersey, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Amex Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Amex Moving & Storage. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Amex Moving & Storage holds all required registrations to legally operate both local and interstate moves.
Families and businesses across New Jersey trust Amex Moving & Storage for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Amex Moving & Storage is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Amex Moving & Storage offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Amex Moving & Storage calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Amex Moving & Storage directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Amex Moving & Storage, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in New Jersey, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in New Jersey to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
