Jul 15, 2024
Friendly and helpful guys!
Even though I was unfamiliar with them, this company efficiently transported all of my possessions. They efficiently packed all my furniture, cleared out my entire flat, and loaded my possessions into the truck in few hours. They arrived promptly and efficiently stored my belongings as scheduled.
Mar 18, 2025
delightful experience
A flawless experience! The movers handled our bulky furniture and delicate artwork with equal precision. Will definitely hire them again!
Sep 02, 2024
Terrible communication on important matters
I was initially impressed by the glowing reviews about AMEX Moving & Storage and decided to hire them for my move. What a mistake that was! The crew that showed up was unorganized and careless with my belongings. They damaged several pieces of furniture, and when I confronted them about it, they were unapologetic and tried to blame me for not packing better! The final bill was also much higher than what was quoted, with hidden fees that were never mentioned upfront. I feel misled and incredibly disappointed. I wish I had gone with a more reputable company.
Aug 18, 2026
They handled all my stuff with care.
My parents moved from a family home to a smaller retirement home, with the assistance of this team. They were very patient and respectful, never rushing my parents. They arranged the furniture as per their directions and shifted a few pieces again until all the arrangements were perfect.
Aug 29, 2025
Friendly and helpful guys!
The whole process was handled with care and efficiency. The movers didn't just carry boxes; they made sure each one was placed where it belonged, saving me hours of work later. Heavy furniture was moved without a scratch to the walls or floors. They stayed cheerful the entire time, even when moving heavier items up a narrow staircase. It's rare to find such a professional team that still makes the day feel easy.
Feb 16, 2026
Above and Beyond Service
I'm giving them 5 stars for communication alone. The office sent text updates. The crew leader, Juan, called me 30 minutes before arrival. At the new place, he confirmed the room layout with me twice. Everyone knew the plan. We moved a king bed, two dressers, and a large sectional sofa. Everything went where it was supposed to.
May 11, 2025
Best movers ever!!
I must says this company are Amazing! The movers were fast and efficient they sapped everything so professionally I am amazed. Also delivery was quick we received it in NC within 4 days. I highly recommend AMEX to everyone looking for trustworthy moving company.
Dec 05, 2023
5 stars
5 stars is not even enough!!! First time using a moving company and it was such a great experience. They were so great to work with. Alex team who came to pack up our home was phenomenal!! My family and I cannot thank you all enough! Definitely recommend, 10/10, if we need to move again AMEX Moving & Storage will be our first call.
Nov 01, 2024
5 star communication!
To everyone at Amex Moving & Storage movers, you have my deepest gratitude for everything that you have done. They had transparent and accurate pricing, and the transaction was completed quickly. The movers worked efficiently and finished the job on time. I was astounded by how carefully they relocated my belongings, taking care not to damage the walls in the process.
Jun 09, 2026
We recently used Amex moving and Storage to move my daughter from NYC to Orlando FL.
We recently used Amex moving and Storage to move my daughter from NYC to Orlando FL. Was quoted $3,500.00 for a tiny one bedroom apartment. The movers showed up at her Apartment as scheduled and then the nightmare began. Driver had to park another 100' away so his office immediately called telling me only 75' from truck to front door is included. I said fine, charge me for the additional distance. Then they made it up to the apartment and said they didn't have a mattress cover included in the price and i would have to pay extra, then they said they wouldn't move TV's in the boxes they came in that they had to use their own crate and that would be extra, and then they said mirrors would cost extra and then they said that lamps need a special cover and that would be extra. I told the lady on the phone that i felt that this was one big bait and switch exercise and that i felt i was being taken advantage of. She immediately threatens to leave and tell her drivers to leave. I said no, i don't have time to start all over again and we had a deadline to be out of the apartment, plus they had my $700.00 deposit. She said for the extras it would be another $1,000.00. I was in shock. That is one third the amount of the entire move. I agree because they have me bent over a barrel. So now they get to Orlando a week or so later and the disaster starts all over again. Did i mention they demand Cash only at delivery so i had to get $3,900.00 in cash the day before arrival. They arrive at the house and now demand the Cash without allowing us to inventory or inspect the items. The driver get the crazy lady on the phone and she starts yelling and screaming at my wife and me and telling the drivers to just leave. Finally one of the movers opens the truck to allow us to make sure all of our stuff is there but still wont unpack it. Now she is yelling at him telling him not to do it. We finally resolve with the drivers and get our stuff, but it was an absolute nightmare. These people are crooks and will take advantage of you. I highly recommend you stay clear of this company. We have moved several times and have never been treated like this and have never paid Cash. Run fast and far from these folks.