Oct 28, 2025
The whole experience was so pleasant
Javier and his team handled the relocation of our medical office equipment. They treated each item with care and followed every instruction carefully. The movers double-checked details before loading and unloading, which gave me a lot of confidence. All items arrived safely and on time.
Jun 14, 2024
Great experience
After two experiences with Amex Moving & Storage, I will never use another service. They move swiftly and carefully my belongings. Their estimates have always been more than what I was expecting. Kendry and Javier not only moved my furniture expertly, but they also managed it all without my assistance!
Jan 22, 2026
Couldn't have gone better.
You should definitely consider these guys if you have a lot of random items that are hard to pack. They organized the truck so well that we actually had some extra space left over at the end. The move was very cautious on the road and made sure our belongings arrived safely. I am very happy with the price and the overall quality of the service we received today.
Nov 10, 2025
Quick and Effortless!
Javier showed such professionalism during the move. He guided the team, answered my questions, and even made sure fragile items were double-checked. Having him in charge made me completely trust the process.
Jan 04, 2024
All did well
Recently, movers handled the relocation of a large wardrobe with professionalism, ensuring a smooth and damage-free process. The service was straightforward and efficient.
Sep 01, 2025
5 star communication!
Our retail store relocation could have been a nightmare, but Amex Moving & Storage handled it with precision. Shelving units were disassembled and reassembled perfectly, and all inventory was moved without damage. The team even helped us arrange the new layout. They made sure the store was ready to open the next morning, which saved us time and money. Highly recommend them.
Aug 27, 2024
They moved our things with care.
Wow, they make a fantastic group! The movers showed up when they said they would and handled our belongings with care. What an astute decision. I anticipate returning to them in the near future.
May 19, 2024
Great value! Headache free!
Henry and his team were extremely professional from the start. They handled all of our belongings with care. All items were properly handled and wrapped. They worked very hard without rushing ensuring nothing was damaged. We would highly recommend this company to anyone!!!!
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Apr 27, 2026
They carefully wrapped all our furniture
We are very happy with how the move went. The crew helped us shift our shop from the city to the suburbs. The whole thing was done by the afternoon last Tuesday.