Jul 05, 2024
Arrived on time with great attitudes.
Despite the unexpected nature of my move, Amex Moving & Storage made everything appear effortless. I would not have been able to adapt to my new environment had they not helped. Everything went off without a hitch; therefore, I am confident in recommending them to anybody looking for movers.
May 03, 2024
My hats off to you!
Quick and helpful, the staff responded immediately. They spared no effort in making sure our order got here in one piece.
May 13, 2026
Would suggest them without any hesitation
Solid 5 stars for the help I got with my move. Javier was great at making sure the driver knew exactly where to park the large truck in my narrow driveway so we didn't block any neighbors.
Jul 29, 2025
Very happy customer.
I needed to clear out my storage unit and move it into my new place across town. I had no clue how to stack things safely in the truck, but they clearly did. They made sure the heavier stuff went in first and tied things down so nothing slid. The drive wasn’t far, but the way they handled things made me feel a lot more confident about it.
Jul 24, 2026
I would happily use them again.
I was impressed by how smoothly my move went. The team planned everything well, packed carefully, and made sure I could easily find the things I needed first. I would happily use them again.
Sep 02, 2024
Terrible communication on important matters
I was initially impressed by the glowing reviews about AMEX Moving & Storage and decided to hire them for my move. What a mistake that was! The crew that showed up was unorganized and careless with my belongings. They damaged several pieces of furniture, and when I confronted them about it, they were unapologetic and tried to blame me for not packing better! The final bill was also much higher than what was quoted, with hidden fees that were never mentioned upfront. I feel misled and incredibly disappointed. I wish I had gone with a more reputable company.
Apr 03, 2024
Thanks to their entire team
Our entire home office and bedroom set was easy to disassemble and reassemble because of their friendly manner and eagerness to help. We comfortably resided in our new house, thanks to their entire team.
Jun 09, 2026
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Jun 27, 2024
Stellar service from Amex Moving & Storage.
Amex Moving & Storage was fantastic the first time I used them. Arriving quickly, Javier and his crew were wonderful to work with because they were careful with everything and worked efficiently. I will most certainly choose them again.
Dec 23, 2024
Awesome!
The movers were friendly and efficient. They made sure to ask where each item should go in my new home, which saved me a lot of time.