Oct 14, 2023
Peaceful Service!
The unexpected outpour of rain certainly did not demotivate the movers. They were as determined as ever to wrap my move up on schedule. They brought big plastic coverings and numerous rolls of bubble wrap to thoroughly pack every piece. It was a smart move on their part since it prevented even a droplet of water from seeping in. After arriving to my new apartment, they draped their raincoats on and even unloaded and arranged all my things accordingly! They’re stunning at what they do!
Mar 06, 2025
The whole experience was so pleasant
Amex Moving & Storage stepped in when another company dropped the ball and didn’t even show up. I called them and they were on it. They quickly got things set up and out to me. I should have just gone with them in the first flipping place.
Sep 03, 2026
Reliable and trustworthy!!
The crew made sure to use padded covers for doorway frames and banisters when moving heavy furniture around in the house. The freshly painted walls had no marks or scuffs on them.
Dec 28, 2023
Immaculate experience
Immaculate experience with Amex Moving & Storage. The staff was very kind and was a lifesaver during helping with the paperwork. I couldn’t be more grateful for their support to me!
Aug 07, 2024
They were professional, timely, and worked hard.
My time with Amex Moving & Storage was freaking awesome. The movers showed up right on time, just like they said. Dude, everything made it to the new spot crazy fast and was all pro-packaged and wrapped up. Man, they busted their butts, were super cool, and made a tough process go smoothly.
Jan 21, 2025
I am so grateful to find such a great moving company
My wife and I scheduled Amex Moving & Storage for our big move, and their crew members made the process look effortless. They wrapped our TV, packed our dishes, and disassembled our baby’s crib. We were also impressed by how they used protective mats to avoid tracking dirt into our new home. Everything was handled with care, and the final cost matched the estimate. No unexpected add-ons or drama. Definitely the best moving experience we’ve had to date.
Nov 15, 2024
Wow, these guys are great; thanks a lot!
Their preliminary evaluation was meticulous, with team members making extensive notes about everything that would need to be relocated. They gave a thorough quote that they stuck to throughout the project. They showed up on moving day on time and ready to work with a full toolset.
Dec 12, 2024
keep away your valuables from this company
I am changing my original review which was only on pickup not the entire process. I moved from NY to Florida. I researched different moving companies and compare it to moving myself. The POD didn’t have the size I needed. AMERISAFE gave me a great discount that equaled to the cost of renting a U-HAUL truck one way. But their service included loading and unloading the truck. The other companies were comparable without the discount. AMERISAFE is a broker an outsource to a moving company which you won’t be aware of to review. They outsource the people to unload and load the items. There were 2 issues that resulted because of this: delivery date and requirements of accessibility for the truck. Initially I was told when the items are picked up it will be delivered within 4 days however it took 2 weeks and I didn’t receive 24 hour notice. I requested to be informed when the items were on the way but didn’t get one. I put an AirTag in one of the boxes which is how I was able to track it. The other issue was I had to make sure that the place can accommodate an18 wheeler. I had to switch my storage unit to ensure that the truck has access or I would be charge $500 for shuttling my item. My stuff was loaded/unloaded 4 times before it came to me. When the items finally arrived, some boxes were damaged and some storage bins were broken. I haven’t had a chance to go through the items to see if anything was broken but that isn’t covered by them since I packed it myself. I can’t compare them to any others but what I know now I would of drove my items down myself.
Jun 09, 2026
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Sep 02, 2024
The movers were helpful.
The movers were helpful, punctual, and efficient. They were efficient while being cautious with the materials. They had a consistently upbeat attitude and listened carefully to all of our requests.
