Oct 03, 2025
Honest, reliable, reputable company!
Amex Moving & Storage handled my mom's move. She kept changing her mind about where to put furniture. Instead of rolling their eyes, they just moved it again. That kind of patience goes a long way in stressful times.
Feb 04, 2026
Peaceful Service!
The logistics of my cross-county move seemed daunting at first. However, this company managed the schedule perfectly. They picked up my boxes on Monday and arrived at the new house by Wednesday morning. Every box landed in the correct room. I didn't see any hidden fees on my final invoice. The staff members were polite and worked quickly in the heat. It was a very positive experience, and I will use them in the future as well.
Oct 14, 2024
Awesome!
They knew exactly how to handle our houseplants. They had a different section in the truck with adjustable straps to keep the plants upright. They watered them before and after the move, so they didn’t wilt.
Mar 13, 2024
The movers were friendly, careful, and quick
The movers were friendly, careful, and quick. My family and I came to our new house more quickly because of them. Everyone who brought and packed my stuff was very careful. It was also easy for them to bring and set up my wooden swings at my new house. Thanks a lot.
May 13, 2025
Terrible communication on important matters
Within 30 minutes of the packers and their supervisor arriving I was told that I had much more than was listed and I would be charged an additional $1600. She said this without any evidence of any items that were not listed. This is after going over the list of items three times with the agent, even adding items. Moving is stressful and I am not young. I felt that I was being taken advantage of, moving day, house was sold! I had a melt down and told her that it was not right. She did not charge me and acted like she was doing me a favor, repeating, 'now are you happy'. They were not honest about all of the transfers to other trucks to transport my belonging to storage. When my things finally arrived at my new address, the truck did not even look road worthy and had leaked during the trip, staining furniture. Some of the boxes that arrived no longer had square corners. It was the worse moving experience I have ever encountered and would never recommend them.
Oct 20, 2023
Experienced movers!
Genuinely kind people, that's for sure. Today, they really went out of their way to help me. The guys' competence, politeness, and genuine desire to help me as a customer blew my mind.
Jul 19, 2024
Most Seamless Moving Process
I had a very smooth and easy booking experience with Amex Moving & Storage. I contacted them online and filled out a simple form to get a quote for my move. They responded quickly and gave me a reasonable estimate. They also followed up with a phone call and answered all of my questions about the move. They explained to me the steps involved in the process, the cost breakdown, and the expected delivery date.
Aug 18, 2026
They handled all my stuff with care.
My parents moved from a family home to a smaller retirement home, with the assistance of this team. They were very patient and respectful, never rushing my parents. They arranged the furniture as per their directions and shifted a few pieces again until all the arrangements were perfect.
Jun 09, 2026
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Aug 22, 2024
Faultless service!
Amex Moving & Storage lived up to their name! Their coordinated effort was lightning fast, they showed up precisely when they said they would, and they made my relocation a breeze. They maintained a professional demeanor the whole time. They lifted my carpets and were extremely careful with all of my belongings, including my piano. In addition, they helped me get my new house set up just the way I had envisioned it. I will most certainly use them again, and suggest them.