Sep 02, 2024
Terrible communication on important matters
I was initially impressed by the glowing reviews about AMEX Moving & Storage and decided to hire them for my move. What a mistake that was! The crew that showed up was unorganized and careless with my belongings. They damaged several pieces of furniture, and when I confronted them about it, they were unapologetic and tried to blame me for not packing better! The final bill was also much higher than what was quoted, with hidden fees that were never mentioned upfront. I feel misled and incredibly disappointed. I wish I had gone with a more reputable company.
Sep 09, 2025
Quick and Effortless!
Fragile items like glass tables and picture frames were packed with care. Everything reached the new home safely, and I couldn’t be happier with how attentive and respectful the movers were. They exceeded my expectations.
Dec 12, 2024
keep away your valuables from this company
I am changing my original review which was only on pickup not the entire process. I moved from NY to Florida. I researched different moving companies and compare it to moving myself. The POD didn’t have the size I needed. AMERISAFE gave me a great discount that equaled to the cost of renting a U-HAUL truck one way. But their service included loading and unloading the truck. The other companies were comparable without the discount. AMERISAFE is a broker an outsource to a moving company which you won’t be aware of to review. They outsource the people to unload and load the items. There were 2 issues that resulted because of this: delivery date and requirements of accessibility for the truck. Initially I was told when the items are picked up it will be delivered within 4 days however it took 2 weeks and I didn’t receive 24 hour notice. I requested to be informed when the items were on the way but didn’t get one. I put an AirTag in one of the boxes which is how I was able to track it. The other issue was I had to make sure that the place can accommodate an18 wheeler. I had to switch my storage unit to ensure that the truck has access or I would be charge $500 for shuttling my item. My stuff was loaded/unloaded 4 times before it came to me. When the items finally arrived, some boxes were damaged and some storage bins were broken. I haven’t had a chance to go through the items to see if anything was broken but that isn’t covered by them since I packed it myself. I can’t compare them to any others but what I know now I would of drove my items down myself.
Jan 21, 2025
I am so grateful to find such a great moving company
My wife and I scheduled Amex Moving & Storage for our big move, and their crew members made the process look effortless. They wrapped our TV, packed our dishes, and disassembled our baby’s crib. We were also impressed by how they used protective mats to avoid tracking dirt into our new home. Everything was handled with care, and the final cost matched the estimate. No unexpected add-ons or drama. Definitely the best moving experience we’ve had to date.
Nov 10, 2025
Quick and Effortless!
Javier showed such professionalism during the move. He guided the team, answered my questions, and even made sure fragile items were double-checked. Having him in charge made me completely trust the process.
Feb 04, 2026
Peaceful Service!
The logistics of my cross-county move seemed daunting at first. However, this company managed the schedule perfectly. They picked up my boxes on Monday and arrived at the new house by Wednesday morning. Every box landed in the correct room. I didn't see any hidden fees on my final invoice. The staff members were polite and worked quickly in the heat. It was a very positive experience, and I will use them in the future as well.
Nov 29, 2024
I would highly recommend working with this team.
I have a small garden, and moving all my potted plants was something I was really worried about. Amex Moving & Storage movers took special care, placing each pot into a custom crate to keep them from tipping over. They provided extra padding to protect the more delicate plants. When we arrived, they unloaded the garden items first, ensuring they got some sunlight as quickly as possible. Not a single plant was damaged, and their attention to such small details really made my day.
Aug 19, 2025
Great service and lovely to deal with
I moved from a two-bedroom apartment to a new condo, but I didn't have time to pack everything properly. Amex Moving & Storage stepped in and brought all the packing materials. They wrapped my electronics and artwork with care and didn't leave a mess behind. I appreciated how organized they were, especially since I was behind on things. They turned a hectic day into something surprisingly smooth.
Aug 28, 2024
Trustworthy Movers
Moving with Amex Moving & Storage was fantastic. They were very professional, fast, and careful with my belongings. They arrived on time, packed everything securely, and loaded the truck expertly. They drove safely and unloaded everything without any issues. They listened to my preferences and made sure I was happy with their service.
Aug 18, 2026
They handled all my stuff with care.
My parents moved from a family home to a smaller retirement home, with the assistance of this team. They were very patient and respectful, never rushing my parents. They arranged the furniture as per their directions and shifted a few pieces again until all the arrangements were perfect.
