Oct 17, 2024
We were grateful to have him in charge of our move.
I was REALLY happy because the whole process was really easy! My husband left the military, so we had to move our stuff from NY to DE. They called us when the truck was loaded and on its way. Our things were carefully unloaded at our new home.
Jun 04, 2025
Poor estimate and poor communication
Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Jul 04, 2025
they handled everything very well.
Moving out of my parents' house and into my first apartment was a challenging experience. The movers from my company discussed everything with me, including how to pack appliances, what items should be loaded first, and how to prevent damage during the move. It was very comforting for me!
Dec 25, 2025
They worked quickly
I just moved into my first place and only had furniture, no boxes of stuff. I hired Amex Moving & Storage just to haul the big items. I had a heavy metal desk and a giant TV cabinet I couldn't lift alone. The two young guys who showed up were full of energy and very careful with the freshly painted walls in the new apartment. They worked quickly, and the entire move was finished in less than two hours.
Aug 23, 2024
Couldn't have gone better.
This moving company was a lifesaver for my long-distance move. The team was punctual, organized, and skilled. They disassembled and reassembled my furniture with ease. The final cost was exactly as quoted, and they provided an exceptional service.
Apr 01, 2024
Highly recommended these folks!
This moving company absolutely aced the challenge of my big furniture pieces during my move. They expertly took things apart and put them back together with precision. If you've got some hefty moving to do, these folks come highly recommended!
Dec 29, 2023
A+++++++++++
A+++++++++++ If I could give 10 stars I would. Huge thank you to Henry, Kendrys & Javier. We moved from NJ to FL and everything was done professionally and very quickly. The price was far and the service was even better. Definitely will use AMEX for any future move.
Jan 21, 2025
I am so grateful to find such a great moving company
My wife and I scheduled Amex Moving & Storage for our big move, and their crew members made the process look effortless. They wrapped our TV, packed our dishes, and disassembled our baby’s crib. We were also impressed by how they used protective mats to avoid tracking dirt into our new home. Everything was handled with care, and the final cost matched the estimate. No unexpected add-ons or drama. Definitely the best moving experience we’ve had to date.
Aug 03, 2026
They are indeed the experts!
I was always wary about moving, but this company made it seem like a breeze. They moved all my possessions on time, and they sent packers who packed everything exactly as I wanted. There was no damage or loss of anything. They are indeed the experts!
Jan 15, 2026
I would hire them again in a heartbeat!
Highly recommend this team if you have heavy furniture. They brought all the right tools and ramps to move my upright piano and heavy oak wardrobes safely. Amex Moving & Storage made a difficult task look easy, and I’m very happy that my floors didn't get scuffed up in the process.