Jan 22, 2026
Couldn't have gone better.
You should definitely consider these guys if you have a lot of random items that are hard to pack. They organized the truck so well that we actually had some extra space left over at the end. The move was very cautious on the road and made sure our belongings arrived safely. I am very happy with the price and the overall quality of the service we received today.
Jul 01, 2025
Good Communication!!!
They were very careful with our white couch and mattress, even wearing gloves. Unlike other movers, it was spotless throughout.
Jun 10, 2026
I highly recommend their service.
The moving team was professional and handled all my belongings with care. They arrived on time and made the entire process smooth and stress-free. I highly recommend their service.
Feb 29, 2024
Excellent service
Excellent service throughout the move. They moved me within two hours and packed and arranged everything into my new home as well.
Oct 28, 2025
The whole experience was so pleasant
Javier and his team handled the relocation of our medical office equipment. They treated each item with care and followed every instruction carefully. The movers double-checked details before loading and unloading, which gave me a lot of confidence. All items arrived safely and on time.
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Nov 04, 2024
A Dream Team.
For everything that you did to assist us with our recent office relocation, please know how much we appreciate it. Amex Moving & Storage acted in a very businesslike manner. Thanks to their help, we were able to launch our company and relocate to DE. They have the full support of the company behind them.
Feb 14, 2025
This guys are pros
What blew me away about Amex Moving & Storage was their meticulous attention to detail. When they arrived, they did a quick walkthrough of my home, noting any fragile or tricky items. I had a collection of delicate wine glasses that I was super anxious about, but they individually wrapped each one and packed them in a custom-sized box with dividers. My oversized mirror was double-wrapped in padding, and they secured the corners with special foam protectors. The team worked like a well-oiled machine, never wasting a second. At my new house, they assembled my bed frame and adjusted my wobbly nightstand before placing it down. It felt like they genuinely cared about my belongings, which made all the difference.
Dec 14, 2024
Bad Service.
Not only were the movers tardy, but they also reeked of cigarette smoke. During their half hour smoke breaks, they lounged in my driveway, and i had to wait. Their lack of urgency and professionalism was shocking. Super frustrating experience!
Dec 14, 2023
An outstanding move!
The service was phenomenal from the booking to the delivery! Henry was a great foreman, he was super helpful and diligent! The entire team was kind and I did not have to lift a finger! This team made my hectic move—across several states—easy!
