Apr 13, 2026
It was a relief that all went so smoothly.
What I liked the most was how they dealt with my constant questions. I tend to overthink during moves, but they answered everything patiently without getting irritated. There were around 18 boxes, and each one was placed where I asked without any confusion. That kind of attention made the whole experience feel more comfortable.
Feb 09, 2026
They were very responsive!
Due to a job transfer, I had to move in a hurry. The movers that I used showed up fully prepared and didn't waste any time chatting. They took the bed frame apart in minutes and kept all the hardware in a labeled bag for the other end. All the boxes were stacked neatly in the van to maximize the space. They reassembled all the things at the new place and made sure the path was clear before leaving. I would suggest calling this team if you plan to move soon.
Jun 10, 2026
I highly recommend their service.
The moving team was professional and handled all my belongings with care. They arrived on time and made the entire process smooth and stress-free. I highly recommend their service.
Jun 15, 2024
The crew was polite!!!
These guys were packing experts! They provided plenty of sturdy moving supplies, including mattress covers and furniture blankets.
Aug 03, 2026
They are indeed the experts!
I was always wary about moving, but this company made it seem like a breeze. They moved all my possessions on time, and they sent packers who packed everything exactly as I wanted. There was no damage or loss of anything. They are indeed the experts!
Mar 11, 2025
They were very responsive
I was hesitant about moving my collection of artwork, including large canvases and delicate sculptures. However, the team handled everything with exceptional care, using high-quality packing materials for security. When I arrived, I was overjoyed to see everything undamaged!
Jul 17, 2026
Sublime Experience!
The movers were friendly, but never lost their focus. They managed to work effectively, communicate with each other and with each item, and treat them with care.
Jun 04, 2025
Poor estimate and poor communication
Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Nov 29, 2024
I would highly recommend working with this team.
I have a small garden, and moving all my potted plants was something I was really worried about. Amex Moving & Storage movers took special care, placing each pot into a custom crate to keep them from tipping over. They provided extra padding to protect the more delicate plants. When we arrived, they unloaded the garden items first, ensuring they got some sunlight as quickly as possible. Not a single plant was damaged, and their attention to such small details really made my day.
Dec 14, 2024
Professional movers
Vicente and his team are superb and would go an extra mile to ensure customer satisfaction. These guys were so nice throughout the move and made friends even with our little boy while doing their work and were never impatient when he wanted to just be apart. Five star in all the way!!
