Jul 05, 2024
Arrived on time with great attitudes.
Despite the unexpected nature of my move, Amex Moving & Storage made everything appear effortless. I would not have been able to adapt to my new environment had they not helped. Everything went off without a hitch; therefore, I am confident in recommending them to anybody looking for movers.
Nov 19, 2024
I’m impressed beyond measure at the service I got!
Because you and your workers gave me such great service, I will tell everyone I know about your business. This is where you really did well.
Dec 05, 2023
5 stars
5 stars is not even enough!!! First time using a moving company and it was such a great experience. They were so great to work with. Alex team who came to pack up our home was phenomenal!! My family and I cannot thank you all enough! Definitely recommend, 10/10, if we need to move again AMEX Moving & Storage will be our first call.
May 08, 2026
Couldn't have gone better.
I did not have a lot of stuff, but the team treated my move like it was just as important as any big job. They were thorough and did not leave until everything was properly placed. That kind of movers are hard to find these days.
Oct 28, 2025
The whole experience was so pleasant
Javier and his team handled the relocation of our medical office equipment. They treated each item with care and followed every instruction carefully. The movers double-checked details before loading and unloading, which gave me a lot of confidence. All items arrived safely and on time.
Apr 24, 2024
This company was absolutely fantastic!
These movers succeeded in doing the unthinkable. Our long-distance relocation went smoothly because of their experience.
Sep 02, 2024
Terrible communication on important matters
I was initially impressed by the glowing reviews about AMEX Moving & Storage and decided to hire them for my move. What a mistake that was! The crew that showed up was unorganized and careless with my belongings. They damaged several pieces of furniture, and when I confronted them about it, they were unapologetic and tried to blame me for not packing better! The final bill was also much higher than what was quoted, with hidden fees that were never mentioned upfront. I feel misled and incredibly disappointed. I wish I had gone with a more reputable company.
Mar 10, 2026
Very hard working group of guys
Contact this team for your relocation needs because they did a great job for me. They finished the entire project few hours from start to finish. I had a lot of loose gear and packed boxes that needed to go to my new apartment. The crew handled the loading process and the transport without any issues. The service met my requirements, and these guys deserve every five-star rating they get.
Jun 04, 2025
Poor estimate and poor communication
Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Feb 16, 2026
Above and Beyond Service
I'm giving them 5 stars for communication alone. The office sent text updates. The crew leader, Juan, called me 30 minutes before arrival. At the new place, he confirmed the room layout with me twice. Everyone knew the plan. We moved a king bed, two dressers, and a large sectional sofa. Everything went where it was supposed to.